Head of Customer Experience and Retention

About the RoleThe Head of Employee Experience and Strategy will be responsible for creating, developing, and implementing an inclusive talent strategy and associated frameworks that drive attraction, mobility, development, learning, diversity, and performance, aligned with business objectives and values.This key role involves overseeing all talent...

As a Customer Experience Specialist, you will be responsible for delivering exceptional customer service and support. Key responsibilities include:Providing timely and effective support to customers via phone, email, and chat.Resolving customer complaints and issues in a professional and courteous manner.Collaborating with other teams to ensure seamless...

At beBee Professionals, we are seeking a highly skilled Customer Experience Associate to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences through effective communication and problem-solving skills.Key Responsibilities:Handle customer inquiries and resolve issues...

We are seeking a Customer Experience Specialist to join our team at ProCook Solihull Store. As a key member of our sales team, you will be responsible for ensuring every customer leaves with a smile and the perfect kitchenware for their culinary adventures.We estimate the annual salary for this role to be around £24,856, based on 12 hours of work per...

Company OverviewPlatform Housing Group is a leading provider of affordable housing in the UK. We are committed to delivering high-quality services to our customers and providing a positive experience for all stakeholders.As a Complaints/Customer Experience Advisor, you will play a critical role in investigating customer complaints and ensuring that we...

Moss, a renowned menswear brand, seeks a dedicated Sales Associate Specialist to join its team. This role is ideal for individuals who are passionate about delivering exceptional customer experiences and promoting customer service excellence.About Us:We have been serving our customers for over 170 years, providing tailored clothing for everyday life. Our...

We are seeking an experienced Customer Experience Insights Strategist to join our Solihull-based Customer Experience team. The successful candidate will play a pivotal role in identifying opportunities to optimize the customer journey across all touchpoints and linking Gymshark's customer experience KPIs to leading metrics for real-time monitoring.This is a...

Job DescriptionWe are seeking experienced customer complaints professionals to join our growing Customer Experience Team.About the RoleThis is an exciting opportunity to work in a dynamic team, driving and enhancing our customer/people centric culture. You will be responsible for providing quality assurance within the team, ensuring that the service...

As a Sales and Customer Experience Specialist with ScS, you will play a pivotal role in delivering exceptional customer experiences and driving sales growth. Our Retail Sales Assistants work across our stores nationwide, providing top-notch service to our valued customers and helping them find the perfect furniture for their homes.About the RoleYou will be...

About Us:We're Moss, a menswear brand dedicated to 'Styling individuals for moments that matter.'We have over 170 years of expertise in tailoring and considerate clothing.Mission & Vision:We believe in Trust, Creativity, and Agile collaboration to achieve success and make a positive impact.Your Job Description:You will work as a Brand Ambassador, delivering...

**Student Engagement Officer Job Summary:** We are seeking an experienced and motivated individual to join our team as a Student Engagement Officer at Solihull College & University Centre. The successful candidate will play a key role in enhancing the learner experience, promoting student welfare, and contributing to the overall success of the...

About the Role:We are seeking a Business Development Head to lead our Autocentre team to success. As a key member of our leadership team, you will be responsible for developing and implementing strategies to drive growth and improvement in our business.Key Responsibilities:Leading a team to deliver excellent customer serviceDeveloping and implementing centre...

COREcruitment International's renowned site in Birmingham requires a highly skilled and creative Restaurant Head Chef Lead to spearhead the culinary operations.This key position involves overseeing daily kitchen operations, creating menus, and developing new recipes to cater to diverse customer needs.The ideal candidate should have experience working in...

Head of Kitchen OperationsWe are looking for an exceptional Head of Kitchen Operations to join our team at The Boat. In this role, you will be responsible for managing the day-to-day operations of our kitchen, ensuring that all dishes are prepared to the highest standards and that our team is motivated and efficient.The ideal candidate will have experience...

Crafted Pubs is a rapidly growing company that is committed to delivering exceptional culinary experiences to our guests. We are seeking an experienced Head Chef to join our team and help us achieve our goals.As a Head Chef, you will be responsible for leading your team, managing kitchen operations, and creating menus that showcase the best of seasonal...

We are looking for a highly skilled and experienced Sous Chef to join our kitchen team at beBee Professionals in Solihull, UK. As the second-in-command, you will assist the Head Chef in managing the kitchen and ensuring the highest standards of food quality and hygiene.Key Responsibilities:Assist the Head Chef in menu planning and food preparation.Supervise...

We are seeking a highly experienced Sous Chef to join our kitchen team at beBee Professionals in Solihull, UK. As a key member of our culinary team, you will be responsible for assisting the Head Chef in managing the kitchen and ensuring the highest standards of food quality and hygiene.Key Responsibilities:Assist the Head Chef in menu planning and food...

About the OpportunityWe are seeking a highly motivated and experienced individual to join our team as Head of Customer Growth and Loyalty. The successful candidate will be responsible for developing new revenue streams and driving growth through customer-centric initiatives.You will work closely with our marketing and sales teams to identify opportunities...

About the JobWe are recruiting for a highly motivated and experienced Senior Sous Chef to join our team at Compass Group UK & Ireland. This is an excellent opportunity to work in a fast-paced environment, producing high-quality food for our customers.Key Responsibilities:Servicing multiple food outlets, including breakfast, lunch, and time2eat food...

Sous Chef Opportunity at beBee ProfessionalsWe are seeking a highly skilled and experienced Sous Chef to join our kitchen team in Solihull, United Kingdom. As the second-in-command, you will assist the Head Chef in managing the kitchen and ensuring the highest standards of food quality and hygiene.Key Responsibilities:Collaborate with the Head Chef to...