Sales and Customer Experience Specialist
4 days ago
As a Sales and Customer Experience Specialist with ScS, you will play a pivotal role in delivering exceptional customer experiences and driving sales growth. Our Retail Sales Assistants work across our stores nationwide, providing top-notch service to our valued customers and helping them find the perfect furniture for their homes.
About the Role- You will be responsible for welcoming customers into our stores, supporting them in finding the ideal piece of furniture, and ensuring they receive outstanding service throughout their shopping journey.
- Accurately completing customer orders and processing finance applications is also a key aspect of this role.
- Our Sales and Customer Experience Specialists are accountable for delivering personal sales targets and KPIs, working collaboratively with the team to achieve a 5-star customer experience.
- Additionally, you will contribute to maintaining showroom standards by performing general housekeeping, cleaning, and rearranging furniture as needed.
- An hourly rate of £9.74-£11.44, with a realistic OTE of £30K pro rata per year.
- Competitive earnings potential, with average monthly earnings ranging from £800-£1,200 on top of basic salary, with no limit on what you can earn.
- A guaranteed commission of £400 pro rata per month during your first three months.
- Participation in competitions and incentives, including exciting holidays such as a Virgin Cruise around Miami and the Bahamas.
- A comprehensive benefits package featuring 33 days' holiday including bank holidays, an employee benefits platform with discounts on high-street brands, colleague discount, career progression opportunities, long-service awards, enhanced maternity and paternity leave, and access to our Employee Assistance Programme.
- Medicash health plans and virtual GP services.
We value diversity and believe that it strengthens our company, sparks innovation, and drives success. We welcome applications from individuals of all backgrounds and encourage those who share our passion for equality and diversity to join us on our mission to make a difference.
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