Customer Experience Specialist
3 days ago
About Us:
We're Moss, a menswear brand dedicated to 'Styling individuals for moments that matter.'
We have over 170 years of expertise in tailoring and considerate clothing.
Mission & Vision:
We believe in Trust, Creativity, and Agile collaboration to achieve success and make a positive impact.
Your Job Description:
You will work as a Brand Ambassador, delivering exceptional customer experiences and promoting customer service excellence.
Responsibilities:
- Foster a loyal customer base through exceptional service.
- Maximise sales and services goals through high productivity.
- Develop strong product knowledge for all services offered.
- Identify opportunities to enhance customer experience and store performance.
- Support store management in maintaining a well-organised stockroom and back area.
Remuneration:
The estimated annual salary for this role is £27,000-£32,000 based on location and industry standards.
What We Offer:
- Industry-leading employee discounts
- Generous bonus schemes and referral rewards
- Cycle-to-work and season ticket loan schemes
- Comprehensive life insurance and gym membership discounts
- Ongoing development and access to exclusive learning resources
- A welcoming Employee Hub and recognition programs
-
Customer Experience Specialist
3 weeks ago
Solihull, Solihull, United Kingdom ProCook Full timeWe are seeking a Customer Experience Specialist to join our team at ProCook Solihull Store. As a key member of our sales team, you will be responsible for ensuring every customer leaves with a smile and the perfect kitchenware for their culinary adventures.We estimate the annual salary for this role to be around £24,856, based on 12 hours of work per...
-
Customer Experience Specialist
2 months ago
Solihull, Solihull, United Kingdom beBee Professionals Full time £22,000 - £28,000As a Customer Experience Specialist, you will be responsible for delivering exceptional customer service and support. Key responsibilities include:Providing timely and effective support to customers via phone, email, and chat.Resolving customer complaints and issues in a professional and courteous manner.Collaborating with other teams to ensure seamless...
-
Sales and Customer Experience Specialist
4 weeks ago
Solihull, Solihull, United Kingdom ScS Full timeAs a Sales and Customer Experience Specialist with ScS, you will play a pivotal role in delivering exceptional customer experiences and driving sales growth. Our Retail Sales Assistants work across our stores nationwide, providing top-notch service to our valued customers and helping them find the perfect furniture for their homes.About the RoleYou will be...
-
Customer Experience Advocate
3 days ago
Solihull, Solihull, United Kingdom Moss Full timeMoss, a renowned menswear brand, seeks a dedicated Sales Associate Specialist to join its team. This role is ideal for individuals who are passionate about delivering exceptional customer experiences and promoting customer service excellence.About Us:We have been serving our customers for over 170 years, providing tailored clothing for everyday life. Our...
-
Customer Experience Associate
2 months ago
Solihull, Solihull, United Kingdom beBee Professionals Full time £22,000 - £28,000At beBee Professionals, we are seeking a highly skilled Customer Experience Associate to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences through effective communication and problem-solving skills.Key Responsibilities:Handle customer inquiries and resolve issues...
-
Customer Experience Investigator
3 weeks ago
Solihull, Solihull, United Kingdom Platform Housing Group Full timeCompany OverviewPlatform Housing Group is a leading provider of affordable housing in the UK. We are committed to delivering high-quality services to our customers and providing a positive experience for all stakeholders.As a Complaints/Customer Experience Advisor, you will play a critical role in investigating customer complaints and ensuring that we...
-
Customer Experience Insights Strategist
4 weeks ago
Solihull, Solihull, United Kingdom Gymshark Full timeWe are seeking an experienced Customer Experience Insights Strategist to join our Solihull-based Customer Experience team. The successful candidate will play a pivotal role in identifying opportunities to optimize the customer journey across all touchpoints and linking Gymshark's customer experience KPIs to leading metrics for real-time monitoring.This is a...
-
Customer Experience Investigator Opportunities
1 month ago
Solihull, Solihull, United Kingdom Platform Housing Group Full timeJob DescriptionWe are seeking experienced customer complaints professionals to join our growing Customer Experience Team.About the RoleThis is an exciting opportunity to work in a dynamic team, driving and enhancing our customer/people centric culture. You will be responsible for providing quality assurance within the team, ensuring that the service...
-
Head of Customer Experience and Retention
6 days ago
Solihull, Solihull, United Kingdom BNP Paribas Personal Finance Full timeAbout the RoleAs a key member of our team, you will be responsible for developing new revenue streams aligned with our strategic objectives. Your focus will be on identifying and launching a portfolio of non-credit products to drive additional revenue from existing customer relationships.We are seeking an experienced professional who can build frameworks to...
-
Customer Service Resolution Specialist
4 weeks ago
Solihull, Solihull, United Kingdom Arval BNP Paribas Group Full timeAs a Customer Service Resolution Specialist, you will play a crucial role in delivering exceptional customer experiences. You will be responsible for handling accident claims from our customers, ensuring they are kept up to date throughout the process.The successful candidate will have high levels of customer service and empathy, with a good eye for detail...
-
Solihull, Solihull, United Kingdom Jo Malone London Full timeUnlock Your Potential as a Fragrance ConnoisseurAs a Sales Advisor at Jo Malone London, you will have the unique opportunity to develop your skills in the Retail Beauty Industry while delivering an exceptional customer experience. With a passion for fragrance and gifting, you will work closely with customers to understand their needs and preferences,...
-
Customer Service Specialist
3 months ago
Solihull, Solihull, United Kingdom beBee Professionals Full time £20,000 - £30,000Customer-Focused Sales AssistantWe are seeking a highly motivated and customer-oriented Sales Assistant to join our retail team in Solihull, United Kingdom. As a key member of our team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service...
-
Global Customer Support Specialist
6 days ago
Solihull, Solihull, United Kingdom Global Technology Solutions Ltd Full timeWe are seeking a highly skilled and experienced Customer Service Representative to join our team in the UK. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Resolving customer incidents and requests in a timely and effective manner.Communicating with...
-
Customer Service Delivery Specialist
4 weeks ago
Solihull, Solihull, United Kingdom Johnson Controls Full time**Job Summary:**We are seeking an experienced Service Coordinator to join our team at Johnson Controls.The successful candidate will be responsible for planning and tracking service schedules, optimizing labor resources to meet customer service SLAs.Key Responsibilities:Create efficient schedules to meet service job requirements.Coordinate manpower planning...
-
Pool Safety Specialist
12 hours ago
Solihull, Solihull, United Kingdom YMCA St Paul's Group Full timeJob Title: Pool Safety SpecialistAre you passionate about ensuring the safety and well-being of others? We are seeking a highly motivated Pool Safety Specialist to join our team at the vibrant Hampton Pool, part of the YMCA St Paul's Group. As a vital member of our team, you will contribute significantly to maintaining a safe and enjoyable environment for...
-
Inventory Management Specialist
4 weeks ago
Solihull, Solihull, United Kingdom Grafton Group plc Full timeGrafton Group plc is a leading builders' merchant, and we're looking for an Inventory Management Specialist to join our team. As an Inventory Management Specialist, you will be responsible for managing the inventory of our products, ensuring that our customers receive their orders promptly and efficiently.Job RequirementsA minimum of 1 year's experience in a...
-
Restaurant Management Specialist
4 weeks ago
Solihull, Solihull, United Kingdom Compass Group UK Full timeWe are seeking a highly motivated and experienced Restaurant Management Specialist to join our team at Compass Group UK&I. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our catering and food service teams.Key Responsibilities:Prepare and serve high-quality food to exacting standardsManage and...
-
Credit Control Specialist
3 days ago
Solihull, Solihull, United Kingdom SF Recruitment (Birmingham) Careers Full timeAre you a motivated and detail-oriented professional looking to take your career to the next level? We have an exciting opportunity for a Credit Control Specialist to join our European Financial Shared Services team in Birmingham.We are seeking a highly skilled individual with experience in credit control and cash collection. As a Credit Control Specialist,...
-
Frontline Support Specialist
2 months ago
Solihull, Solihull, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Frontline Support Specialist to join our team at beBee Professionals. The ideal candidate will be responsible for engaging with customers, participating in operational workflow, and collaborating with colleagues to meet and exceed goals.Key Responsibilities:Deliver outstanding customer service and support.Contribute to the operational...
-
Client Growth Specialist
2 months ago
Solihull, Solihull, United Kingdom beBee Professionals Full time £30,000 - £45,000We are seeking a highly motivated Client Growth Specialist to join our team. As a key contributor, you will be responsible for developing and executing strategies to drive client growth and retention.Key Responsibilities:Develop and implement sales strategies to drive client growth and retention.Manage and maintain strong relationships with existing clients...