Customer Experience Investigator

Job DescriptionWe are seeking experienced customer complaints professionals to join our growing Customer Experience Team.About the RoleThis is an exciting opportunity to work in a dynamic team, driving and enhancing our customer/people centric culture. You will be responsible for providing quality assurance within the team, ensuring that the service...

Vacancy OverviewThe Platform Housing Group is seeking an experienced Customer Experience Advisor to join our growing team. We are looking for professionals who are passionate about making a real difference in the lives of our customers.Key ResponsibilitiesInvestigate customer complaints and provide high-quality resolutionCollaborate with the Customer...

We are seeking a Senior Customer Experience Director to join our Retail Annuities Team.Job Description:You will lead and develop a team to meet the needs of customers, while delivering agreed business outcomes. Ensure that service levels are continually monitored and maintain appropriate resource to meet work priorities and customer demand.Lead and develop a...

The ideal candidate will have experience in the investigation of customer feedback and complaints, multi-channel responses to customer feedback, complaint audits, and working in partnership with colleagues and external stakeholders. They will also have the ability to work alongside and influence teams and processes to resolve complex issues and previous...

As a Customer Experience Specialist, you will be responsible for delivering exceptional customer service and support. Key responsibilities include:Providing timely and effective support to customers via phone, email, and chat.Resolving customer complaints and issues in a professional and courteous manner.Collaborating with other teams to ensure seamless...

At beBee Professionals, we are seeking a highly skilled Customer Experience Associate to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences through effective communication and problem-solving skills.Key Responsibilities:Handle customer inquiries and resolve issues...

We are seeking an experienced and empathetic Customer Service Officer to join our Collections team in Solihull, on a hybrid basis. The successful candidate will work 3 days from home and 2 days at our Solihull office, Monday-Friday 9-5.Role OverviewThis role is responsible for providing exceptional customer service in sensitive and complex situations,...

We are seeking a Customer Experience Specialist to join our team at ProCook Solihull Store. As a key member of our sales team, you will be responsible for ensuring every customer leaves with a smile and the perfect kitchenware for their culinary adventures.We estimate the annual salary for this role to be around £24,856, based on 12 hours of work per...

We are seeking an experienced Customer Experience Insights Strategist to join our Solihull-based Customer Experience team. The successful candidate will play a pivotal role in identifying opportunities to optimize the customer journey across all touchpoints and linking Gymshark's customer experience KPIs to leading metrics for real-time monitoring.This is a...

As a Sales and Customer Experience Specialist with ScS, you will play a pivotal role in delivering exceptional customer experiences and driving sales growth. Our Retail Sales Assistants work across our stores nationwide, providing top-notch service to our valued customers and helping them find the perfect furniture for their homes.About the RoleYou will be...

At Legal & General, we're seeking a highly skilled Customer Service Leader to join our Retail Annuities Team.This role offers a unique chance to lead and develop a team, ensuring excellent customer service while driving business outcomes. You'll be responsible for monitoring service levels, allocating resources, and prioritizing tasks to meet customer...

Job OverviewAt Legal & General, we're seeking a highly skilled Customer Service Leader to join our Retail Annuities Team. This is an exciting opportunity for someone who can lead and develop a team to meet the needs of customers, while delivering agreed business outcomes.Key ResponsibilitiesLead and manage a team to provide exceptional customer service,...

Unlock Your Potential as a Fragrance ConnoisseurAs a Sales Advisor at Jo Malone London, you will have the unique opportunity to develop your skills in the Retail Beauty Industry while delivering an exceptional customer experience. With a passion for fragrance and gifting, you will work closely with customers to understand their needs and preferences,...

You will have the opportunity to make a real difference in the lives of our customers by providing excellent service and resolving their complaints efficiently and effectively. Our team is passionate about delivering high-quality services and creating proud people matter customer experiences. As a Complaints/Customer Experience Advisor, you will be key to...

We are seeking a Customer Service Advisor to deliver exceptional customer service and support the store's operations in Solihull, United Kingdom.Key Responsibilities:Provide outstanding customer service to ensure customer satisfaction and loyalty.Assist customers with product selection and provide product knowledge and advice to enhance the shopping...

Job DescriptionWe are seeking a Customer Service Director to join our team at Churchill Estates Management Ltd. As a key member of our staff, you will be responsible for leading our customer service efforts and ensuring that all our Home Owners receive exceptional care and attention.The successful candidate will have a proven track record in customer...

Global Technology Solutions Ltd seeks a highly skilled Customer Service Analyst to join its team.As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.We are looking for an individual with a strong background in customer service and experience working with Microsoft...

We are seeking a Customer Service Representative to provide exceptional service and support to our customers. The ideal candidate will be a team player who can engage with customers, participate in operational workflow, and collaborate with colleagues to meet and exceed goals.Key Responsibilities:Deliver outstanding customer service and support.Contribute to...

Customer-Focused Sales AssistantWe are seeking a highly motivated and customer-oriented Sales Assistant to join our retail team in Solihull, United Kingdom. As a key member of our team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service...

About the Role We are seeking a skilled Customer Delivery Driver to join our team at Tesco. As a Customer Delivery Driver, you will be responsible for delivering customer shopping trips in a timely and efficient manner. You will be the face of Tesco on the road, meeting and interacting with customers in their homes, providing excellent customer service, and...