Customer Experience Associate

2 months ago


Solihull, Solihull, United Kingdom beBee Professionals Full time £22,000 - £28,000

At beBee Professionals, we are seeking a highly skilled Customer Experience Associate to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences through effective communication and problem-solving skills.

Key Responsibilities:

  • Handle customer inquiries and resolve issues efficiently.
  • Provide accurate information regarding products and services.
  • Process customer orders and manage account information.
  • Collaborate with other departments to ensure customer satisfaction.

Requirements:

  • Previous experience in a customer service role is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to handle high-volume queries while maintaining attention to detail.
  • Proficiency in Microsoft Office and CRM systems.

Benefits:

  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities.


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