Front of House Coordinator

1 day ago


Chelsea, Greater London, United Kingdom Royal Garden Hotel Full time

Job Title: Restaurant Host/ess Location: Royal Garden Hotel Job Type: Full-time Salary: £25,000-£35,000 per annum

Job Summary: We're looking for an experienced and skilled Restaurant Host/ess to provide exceptional service and ensure a high-quality experience for guests at the Royal Garden Hotel.

Key Responsibilities:

  1. Handle guest inquiries, responding promptly and professionally.
  2. Coordinate group dining bookings, maintaining effective communication with colleagues.
  3. Manage reservations, ensuring accuracy and efficiency.
  4. Prepare menus, name cards, and other visual elements to enhance the guest experience.
  5. Oversee the guest cloak room's cleanliness and organization.

Requirements:

  1. A strong commitment to delivering exceptional customer service.
  2. Excellent communication and interpersonal skills.
  3. Strong organizational abilities, including attention to detail and multitasking capabilities.

Benefits:

  1. Staff accommodation available at a reduced rate.
  2. One paid day per year for volunteering.
  3. Interest-free season ticket loan.
  4. Discounted food and beverage rates.
  5. Free meals on duty.
  6. Twenty-eight holidays per year, including bank holidays.


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