Front of House Coordinator
1 day ago
Job Title: Restaurant Host/ess Location: Royal Garden Hotel Job Type: Full-time Salary: £25,000-£35,000 per annum
Job Summary: We're looking for an experienced and skilled Restaurant Host/ess to provide exceptional service and ensure a high-quality experience for guests at the Royal Garden Hotel.
Key Responsibilities:
- Handle guest inquiries, responding promptly and professionally.
- Coordinate group dining bookings, maintaining effective communication with colleagues.
- Manage reservations, ensuring accuracy and efficiency.
- Prepare menus, name cards, and other visual elements to enhance the guest experience.
- Oversee the guest cloak room's cleanliness and organization.
Requirements:
- A strong commitment to delivering exceptional customer service.
- Excellent communication and interpersonal skills.
- Strong organizational abilities, including attention to detail and multitasking capabilities.
Benefits:
- Staff accommodation available at a reduced rate.
- One paid day per year for volunteering.
- Interest-free season ticket loan.
- Discounted food and beverage rates.
- Free meals on duty.
- Twenty-eight holidays per year, including bank holidays.
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