Trade Floor Support Specialist

24 hours ago


London, Greater London, United Kingdom Harrington Starr Full time

Trade Floor Support Role

Harrington Starr is seeking a skilled Trade Floor Support Specialist to play a crucial role in maintaining a seamless Front Office Trade Floor/Treasury desktop environment.


Key Responsibilities:

  • Investigate and resolve Front Office-related issues, collaborating with application owners, infrastructure teams, IT security, and vendors for effective problem management.
  • Provide English language support to Front Office colleagues across the EMEA region, considering cultural and language differences.
  • Foster collaborative relationships within the IT division, locally and globally.
  • Gather and understand business users' requirements.
  • Cover the Trading floor IT support contact, handling calls, creating tickets, and escalating as needed.
  • Support walk-up and email requests, managing tickets and escalations.


Essential Requirements:

  • Must have financial services experience
  • Must have experience working on the trade floor


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