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Trade Floor Support Specialist

2 months ago

London, Greater London, United Kingdom Harrington Starr Full time

Job Summary:

Harrington Starr is seeking a highly skilled Trade Floor Support Specialist to join our team. As a key member of our Front Office IT support team, you will play a crucial role in maintaining a seamless desktop environment for our traders.

Key Responsibilities:

  • Investigate and resolve Front Office-related issues, collaborating with application owners, infrastructure teams, IT security, and vendors for effective problem management.
  • Provide English language support to Front Office colleagues across the EMEA region, considering cultural and language differences.
  • Foster collaborative relationships within the IT division, locally and globally.
  • Gather and understand business users' requirements.
  • Cover the Trading floor IT support contact, handling calls, creating tickets, and escalating as needed.
  • Support walk-up and email requests, managing tickets and escalations.

Essential Requirements:

  • Must have financial services experience
  • Must have experience working on the trade floor

What We Offer:

Harrington Starr offers a dynamic and challenging work environment, with opportunities for professional growth and development. If you are a motivated and experienced Trade Floor Support Specialist looking for a new challenge, please submit your application.