Front of House Operations Manager

3 weeks ago

London, Greater London, United Kingdom Slim Chickens Full time

Lead the Front Lines with Us

We're on the hunt for a dynamic Front of House Supervisor to join our team at Slim Chickens. As a key member of our front-of-house operations, you'll be responsible for ensuring seamless service and creating an unforgettable experience for our guests.

Key Responsibilities:

  • Supervise and coordinate front-of-house operations to deliver exceptional customer experiences.
  • Lead, mentor, and motivate the front-of-house team to achieve outstanding results.
  • Ensure the highest standards of customer service, cleanliness, and presentation.
  • Manage guest relations, handle any issues, and maintain customer satisfaction.
  • Assist with staff training and development to uphold our brand standards.
  • Support the management team in driving sales and achieving business goals.
  • Create a welcoming and positive atmosphere where both staff and guests thrive.

What We're Looking For:

  • Proven experience in a supervisory role within a restaurant or similar fast-paced environment.
  • A natural leader with the ability to inspire and guide a team.
  • A passion for hospitality and delivering top-notch service.
  • Excellent communication and interpersonal skills.
  • Strong organisational abilities and attention to detail.
  • Ability to stay calm and efficient under pressure.
  • Flexibility to work various shifts, including weekends and bank holidays.

Why You'll Love It Here:

  • Enjoy 50% off your total bill for you and 5 friends across all our brands.
  • Access special offers on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
  • Get 20% off at Carluccio's retail gift shop & deli.
  • Benefit from free mortgage advice and access to our Financial & Wellbeing Centre.
  • Take advantage of our Healthcare Cashplan and Employee Assistance Programme (EAP).
  • Earn bonuses by referring friends to join our team.
  • Enjoy excellent opportunities for growth and development within our diverse brand portfolio.
  • Find a work-life balance with flexible scheduling options.

At Slim Chickens, we're passionate about serving up the best chicken around. If you're ready to lead the front of house and support a fantastic team, we'd love to hear from you.

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