Accommodation Operations Manager
2 weeks ago
As a Duty Manager at YHA Canterbury, you will play a vital role in shaping the guest experience. You will be responsible for overseeing the day-to-day operations of the hostel, ensuring that all guests have an exceptional stay.
We are looking for a motivated and experienced individual who can lead our team and deliver high-quality service. If you have a passion for hospitality and customer service, we want to hear from you.
Key Responsibilities:
- Lead our team of staff, providing guidance and support to ensure excellent customer service.
- Coordinate daily tasks, including cleaning, maintenance, and catering.
- Ensure the hostel is always clean and well-maintained, meeting YHA's high standards.
- Assist in the kitchen, preparing and serving food and drinks to guests.
What We Offer:
- A competitive hourly rate of £12.44.
- Exclusive benefits, including access to YHA's staff discount and cashback portal.
- Free YHA Membership, providing you with discounts on accommodation and other perks.
- Travel and adventure opportunities, including 10 free hostel stays per year.
About Us:
YHA is a charity that provides affordable accommodation and travel experiences for people from all backgrounds. We believe in creating an inclusive environment where everyone feels valued and supported.
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