Accommodation Operations Manager

2 weeks ago


Canterbury, Kent, United Kingdom YHA Full time
Create Unforgettable Experiences for Our Guests

As a Duty Manager at YHA Canterbury, you will play a vital role in shaping the guest experience. You will be responsible for overseeing the day-to-day operations of the hostel, ensuring that all guests have an exceptional stay.

We are looking for a motivated and experienced individual who can lead our team and deliver high-quality service. If you have a passion for hospitality and customer service, we want to hear from you.

Key Responsibilities:

  • Lead our team of staff, providing guidance and support to ensure excellent customer service.
  • Coordinate daily tasks, including cleaning, maintenance, and catering.
  • Ensure the hostel is always clean and well-maintained, meeting YHA's high standards.
  • Assist in the kitchen, preparing and serving food and drinks to guests.

What We Offer:

  • A competitive hourly rate of £12.44.
  • Exclusive benefits, including access to YHA's staff discount and cashback portal.
  • Free YHA Membership, providing you with discounts on accommodation and other perks.
  • Travel and adventure opportunities, including 10 free hostel stays per year.

About Us:

YHA is a charity that provides affordable accommodation and travel experiences for people from all backgrounds. We believe in creating an inclusive environment where everyone feels valued and supported.



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