Front Desk Operations Supervisor

1 month ago


Canterbury, Kent, United Kingdom N.E. Recruitment Full time
Job Title: Front Desk Operations Supervisor

We are seeking an experienced Front Desk Operations Supervisor to strengthen our front of house team at this prestigious hotel in Canterbury. As a key member of our reception department, the successful candidate will have experience in a similar role or Reception Supervisor seeking a first senior appointment.

Key responsibilities include supervising the reception department, managing duty shifts, and maximizing bedroom revenue. This role involves shift work, weekends, and meeting and greeting guests. The estimated salary for this position is £28,000 to £30,000 per annum, with additional company benefits.

  • Supervise the front desk operations to ensure seamless guest experiences
  • Manage duty shifts to maintain high standards of service
  • Maximize room revenue through effective sales and upselling techniques
  • Meet and greet guests, ensuring their stay is enjoyable and memorable

The ideal candidate must be eligible to live and work in the UK. Transport may be desirable for those living outside Canterbury to accommodate shift work demands.



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