Front Desk Operations Manager

2 months ago


Canterbury, Kent, United Kingdom Select Hotels and Resorts International Full time

At Select Hotels and Resorts International, we are seeking an exceptional Front Desk Operations Manager to join our team. With a strong focus on delivering exceptional guest experiences, you will be responsible for managing the front desk operations, including handling guest check-ins and check-outs, taking reservations, and providing excellent customer service.

The ideal candidate will have a proven track record in front desk management, with excellent communication and interpersonal skills. You will be comfortable working in a fast-paced environment and will be able to work effectively as part of a team.

In this role, you will also be responsible for ensuring that all front desk procedures are followed, and that guests receive a high level of service at all times. You will be expected to maintain accurate records and to report any issues or concerns to the relevant authorities.

We offer a competitive salary of $NZD 55,000 - 65,000 per annum, plus benefits, including accommodation on site may be available if required.


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