Seasonal Duty Manager Lead

22 hours ago


Canterbury, Kent, United Kingdom YHA Full time

We are seeking a highly motivated individual to take on the role of Duty Manager at our bustling Youth Hostel in Canterbury. As a key member of our team, you will be responsible for ensuring the smooth operation of the hostel and providing excellent customer service to our guests.

Job Summary

The successful candidate will have a strong work ethic and a positive attitude, with excellent communication skills and the ability to work well under pressure. In return, we offer a competitive salary of £25,000 per annum, plus benefits including free accommodation and meal allowances.

Key Responsibilities:

  • To provide exceptional customer service to our guests, responding promptly to their needs and resolving any issues that may arise.
  • To manage the day-to-day operations of the hostel, including supervising staff and coordinating activities.
  • To maintain high standards of cleanliness and safety within the hostel.

Requirements:

  • A proven track record of working in a customer-facing role, with excellent communication and problem-solving skills.
  • Ability to work well under pressure and as part of a team.
  • Knowledge of health and safety procedures and regulations.

Benefits:

  • Competitive salary of £25,000 per annum.
  • Free accommodation during your stay.


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