Food and Beverage Service Manager
3 weeks ago
We are seeking a highly skilled and experienced Food and Beverage Supervisor to join our team at Seaham Hall, a renowned resort in County Durham. As a key member of our hospitality team, you will be responsible for delivering exceptional dining experiences for our guests in our award-winning restaurant, The Dining Room.
Key Responsibilities:
- Provide attentive service to guests during meals, ensuring their needs are met and exceeded.
- Assist in maintaining the cleanliness and organization of the dining area and kitchen.
- Upsell menu items and drinks to enhance the guest experience.
- Attend training sessions to gain a deep understanding of our menu and be able to offer recommendations to guests.
Requirements:
- Minimum 2 years of experience in a hospitality role, preferably in a restaurant or bar setting.
- Excellent customer service and communication skills.
- Attention to detail and ability to maintain a high standard of service.
- Computer literacy and knowledge of Microsoft systems and Simphony EPOS system.
- Ability to work effectively with management, staff, and guests in a professional manner.
Benefits:
- Share of service charge (approx. £2,000 per annum).
- Reward and recognition scheme, including B&Q discount.
- Exciting opportunity to be part of an award-winning business with many accolades.
- 28 days holiday including bank holidays.
- Inclusion in charity events and fundraising.
- Workplace wellness programme.
- Be part of our Sustainable Team scheme, prioritizing people and planet.
- Up to 20% team member discount off gift vouchers and spa experiences.
- Work-based pension scheme subject to criteria.
- Uniform provided.
- Free onsite parking.
Transport is essential due to the location and shift patterns.
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