Food and Beverage Service Manager

3 weeks ago

Seaham, Durham, United Kingdom Seaham Hall Full time

Role: Food and Beverage Supervisor

Location: Seaham Hall, County Durham

Resort Information:

Salary: Up to £26,000 per annum, plus a share of service charge approximately £2,000 per year

Hours: 40+ hours, including weekends and bank holidays, covering breakfast, lunch, and dinner on various shift patterns

Relationships: General Manager, Kitchen Team, Food and Beverage Team

We are seeking a highly skilled Food and Beverage Supervisor to provide exceptional dining experiences for our guests in the vibrant atmosphere of The Dining Room Restaurant.

**Transport is essential due to the location and shift patterns**

Benefits:

  • Share of service charge (approximately £2,000 per annum) with opportunities for development and progression
  • Reward and recognition scheme, including B&Q discount
  • Exciting opportunity to be part of an award-winning business with numerous accolades, including gold winner at the North East England Tourism Awards
  • 28 days holiday, including bank holidays
  • Inclusion in charity events and fundraising
  • Workplace wellness program
  • Part of our Sustainable Team scheme, prioritizing people and planet
  • Up to 20% team member discount on gift vouchers and spa experiences
  • Work-based pension scheme subject to criteria
  • Uniform provided
  • Free onsite parking
We work with Wagestream on a range of employee benefits.

The Ideal Candidate:

  • Minimum 2 years of hospitality experience (bar/restaurant)
  • Excellent customer service and communication skills
  • Attention to detail to ensure a 5-star standard of service
  • Computer literate and good knowledge of Microsoft systems and Simphony EPOS system
  • Ability to effectively interact with management, staff, and guests in a professional manner
  • Team player with individual working skills
  • Well-presented and representing a high standard of competence at all times
  • Must have transport due to start of shift times and location of hotel

Responsibilities:

  • Provide attentive service during meals and watch for special requests
  • Assist in general cleaning of working areas
  • Take every opportunity to upsell – desserts, starters, drinks, etc.
  • Attend work consistently well-groomed, in uniform
  • Be willing to attend training and gain an understanding of the menu to offer guidance and recommendations to guests

If you're ready for the challenge and have the skills, talent, and experience, we want to hear from you today.

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