Hotel Guest Services Coordinator
20 hours ago
We are seeking a dedicated and customer-focused individual to join our team as a Guest Service Team Member. In this role, you will be responsible for providing exceptional service to our guests, ensuring their needs are met promptly and professionally.
Key Responsibilities- Provide quality service to customers, responding to their requests promptly and efficiently
- Maintain control of guest and hotel accounts, ensuring all charges are accurate and posted on a timely basis
- Operate the switchboard effectively, handling all calls promptly and professionally
- Document internal and guest messages accurately and distribute them according to specified hotel procedure
To be successful in this role, you will need:
- Experience in the hospitality industry
- Familiarity with Opera Cloud
- Computer literacy
- Fantastic customer service skills
- A bubbly personality full of ideas and initiative
The estimated salary for this position is $50,000 - $65,000 per annum, depending on location and experience. Additional benefits may include opportunities for career advancement, training and development programs, and a competitive compensation package.
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Hotel Night Auditor
18 hours ago
Southampton, Southampton, United Kingdom Leonardo Hotel Southampton Full timeWe are seeking a skilled Hotel Night Auditor to join our team at Leonardo Hotel Southampton. This is an exciting opportunity for someone who enjoys working in a fast-paced environment and is passionate about delivering exceptional customer service. The estimated salary for this role is around £25,000 - £30,000 per annum, depending on experience. As a Hotel...
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Event Coordinator for Community Events
3 weeks ago
Southampton, Southampton, United Kingdom The Midland Hotel Full timeAbout The Midland HotelWe are a vibrant and dynamic hotel looking for an Event Coordinator to join our team. Our hotel is committed to providing exceptional customer service and creating memorable experiences for our guests.Job DescriptionWe are seeking a highly organized and proactive Event Coordinator to support our Meetings & Events team. As an Event...
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Event Operations Coordinator
1 month ago
Southampton, Southampton, United Kingdom Southampton Harbour Hotel Full timeAt Southampton Harbour Hotel, we are committed to delivering exceptional hospitality and creating a dynamic working environment for our team members.About the Role:We are seeking an experienced Event Operations Coordinator to join our Conference & Banqueting team. As a key member of our events team, you will be responsible for assisting with the planning and...
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Customer Service Ambassador
18 hours ago
Southampton, Southampton, United Kingdom The Midland Hotel Full time**Job Summary:**The Midland Hotel is seeking an exceptional Customer Service Ambassador to join their team. As the primary point of contact for guests, this individual will be responsible for delivering outstanding customer experiences.About the Role:Provide top-notch customer service to guests, responding to queries and resolving issues in a professional...
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Guest Port and Airport Coordinator
3 weeks ago
Southampton, Southampton, United Kingdom Pure Human Resources Ltd Full timeGuest Port and Airport CoordinatorWe are seeking a highly reliable Guest Port and Airport Coordinator to join our team in Southampton, Hampshire. The role involves liaising with pier personnel, internal departments, and vendors, promoting excellence in all areas, building strong relationships with all service providers, assisting senior management in...
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Hotel Events Coordinator
23 hours ago
Southampton, Southampton, United Kingdom Leonardo Royal Hotel Southampton Grand Harbour Full timeAs a Meetings & Events (M&E) Executive at Leonardo Royal Hotel Southampton Grand Harbour, you will be the key to delivering exceptional customer experiences. Estimated salary: £25,000 - £35,000 per annum.Job DescriptionWe are seeking a highly motivated and organized individual to join our team as an M&E Executive. The successful candidate will be...
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Deputy Hotel Manager
3 weeks ago
Southampton, Southampton, United Kingdom whitbread Full timeWe are seeking a Deputy Hotel Manager to join our Premier Inn team.As Deputy Hotel Manager, you will play a pivotal part of the management team, taking the business to the next level.Reporting directly to the Hotel Manager, you will lead from the front, ensuring the successful daily running of the site.You will display a clear passion for leading, motivating...
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Guest Experience Team Member
2 weeks ago
Southampton, Southampton, United Kingdom WGC Ltd. Full timeJob Description:This Housekeeping Associate role is perfect for someone who is passionate about delivering exceptional guest experiences. As part of our housekeeping team, you will be responsible for cleaning and maintaining guest rooms, replenishing linen and supplies, and providing excellent customer service.Key Responsibilities:Cleaning guest rooms to the...
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Hotel Support Assistant
1 week ago
Southampton, Southampton, United Kingdom WGC Ltd. Full timeJob Summary:We are seeking a Hotel Support Assistant to join our team at WGC Ltd. As a key member of our housekeeping department, you will play a crucial role in ensuring our guests have an exceptional experience.Responsibilities:Cleaning and maintaining guest rooms to the highest standardReplenishing linen and supplies as requiredProviding excellent...
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Customer Service Cruise Coordinator
3 weeks ago
Southampton, Southampton, United Kingdom Oceania Cruises Full timeJob Title: Customer Service Cruise CoordinatorRole Overview:We are seeking an experienced Cruise Coordinator to provide exceptional customer service and support for travel partners and guests from UK, European, and Middle Eastern Markets.The ideal candidate will have a strong background in travel, cruise industry understanding, and reservations/call-center...
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Hotel Sales and Operations Coordinator
21 hours ago
Southampton, Southampton, United Kingdom Britannia Hotels Full timeBritannia Hotels is seeking a dedicated Hotel Sales and Operations Coordinator to join our team at Meon Valley. This secluded hotel offers a serene escape, complete with a pool, spa, and gym.The successful candidate will be responsible for managing incoming enquiries, overseeing event paperwork, and building relationships with customers. They will also...
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3 Days a Week Hospitality Representative
20 hours ago
Southampton, Southampton, United Kingdom The Midland Hotel Full time**Role Overview:**The 3 Days a Week Hospitality Representative will be the primary point of contact for guests at The Midland Hotel. This individual will be responsible for delivering exceptional customer service, ensuring a seamless guest experience, and promoting the hotel's services and amenities.Main Responsibilities:Provide exceptional customer service...
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Hospitality Supervisor
17 hours ago
Southampton, Southampton, United Kingdom Leonardo Hotel Southampton Full timeAre you a motivated individual looking for a new challenge in the hospitality industry? We are currently seeking a Night Shift Manager to join our team at Leonardo Hotel Southampton. The estimated salary for this role is around £28,000 - £35,000 per annum, depending on experience. As a Night Shift Manager, you will be responsible for overseeing the...
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Hotel Attendant
3 weeks ago
Southampton, Southampton, United Kingdom Compass UK & Ireland Full timeJob Summary: We are seeking a dedicated and customer-focused Hotel Attendant to join our team at Compass UK & Ireland. This full-time position involves maintaining high standards of cleanliness and customer care, contracted to 37.5 hours per week.About the Role:Maintain exceptional cleanliness standards in all areas of the hotelProvide outstanding customer...
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Hotel Operations Specialist
1 week ago
Southampton, Southampton, United Kingdom Accor Hotels Full timeWe are a global hospitality leader dedicated to creating memorable experiences for our guests. Our company culture is built on the principles of welcoming, caring, and daring.Job OverviewAs a Hotel Operations Specialist, you will play a critical role in ensuring that our guests have a clean and comfortable space during their stay.Key Responsibilities:Take...
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Hotel Room Attendant
3 weeks ago
Southampton, Southampton, United Kingdom whitbread Full timeJob SummaryWe are seeking a skilled Hotel Room Attendant to join our Housekeeping team at Premier Inn in Southampton Airport. As a key member of our team, you will be responsible for ensuring that our hotel rooms are clean and welcoming for our guests.
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Bar Team Member
2 weeks ago
Southampton, Southampton, United Kingdom Southampton Harbour Hotel Full timeAbout Us: Harbour Hotels is a luxurious hotel group based in the South, boasting a collection of stunning coastal, country, and city properties. We offer a range of exciting dining experiences and unique HarSPA facilities, making us a top choice for those seeking a career in hospitality. We are currently looking for a talented Bartender to join our team at...
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Southampton, Southampton, United Kingdom Accor Hotels Full timeRixos Residences Dubai Jewel of the Creek, a renowned luxury hotel in Dubai, United Arab Emirates, seeks a seasoned Guest Relations Manager to provide exceptional guest service and maintain operational efficiency.Job OverviewThis is an excellent opportunity for a professional with 4-6 years of experience in hotel management to join our team and contribute to...
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Kitchen Brigade Leader
22 hours ago
Southampton, Southampton, United Kingdom Leonardo Hotel Southampton Full timeSupporting Our GuestsAt Leonardo Hotel Southampton, we pride ourselves on providing exceptional guest experiences. As a member of our culinary team, you will play a vital role in ensuring that every guest receives outstanding service and delicious food.Job Summary: To assist the Head Chef in maintaining high-quality food standards, manage kitchen operations,...
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Hospitality Team Lead
4 weeks ago
Southampton, Southampton, United Kingdom Leonardo Hotel Southampton Full timeHospitality Team Lead Role in a Thriving HotelWe are seeking an exceptional Hospitality Team Lead to join our team at Leonardo Hotel Southampton. As a key member of our hotel's management team, you will be responsible for leading the Housekeeping department and ensuring that our guests have unforgettable experiences with us.As a seasoned professional, you...