Administrative Support Assistant

3 weeks ago


Hereford, Herefordshire, United Kingdom Hereford Medical Group Full time

About the Role

We are seeking a highly organized and detail-oriented Secretarial Administrator to join our team at Hereford Medical Group. As a key member of our secretarial team, you will be responsible for providing administrative support to our healthcare professionals, ensuring the smooth operation of our practice.

Key Responsibilities

  • Coordinate and process SARS requests, verify documentation, and maintain accurate records using IGPR software.
  • Manage SBAR and District Nurse Communications, ensuring timely and effective communication with patients and healthcare professionals.
  • Perform various administrative tasks, including Docman, email monitoring, and telephone enquiries.
  • Scan documents, code clinical details, and maintain accurate patient records.
  • Assist with raising invoices, managing physio referrals, and performing basic paperwork.

Requirements

  • A good standard of general education, including English and Maths at GCSE level or equivalent.
  • Experience of dealing with medical paperwork and working with computer packages.
  • Excellent communication skills, ability to work under pressure, and attention to detail.

About Us

Hereford Medical Group is a large General Practice Surgery providing care for patients living in and around Hereford City. We are a people-centered organization, caring for a population of approximately 49,000 patients and employing approximately 180 permanent staff.

What We Offer

  • 25 to 30 days annual leave entitlement, depending on service.
  • On-site Occupational Health Services and support.
  • Cycle to Work Scheme and access to a generous NHS pension scheme.


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