Debt Recovery Support Specialist

3 days ago


Cardiff, Cardiff, United Kingdom Alexander Mae (Bristol) Full time

About Alexander Mae (Bristol)

A fast-growing, progressive law firm working closely with SMEs, banking & finance clients, debt collection companies, High Court Enforcement Agencies and Insolvency Practitioners.

The Job

We are seeking a Debt Recovery Support Assistant to manage the firm's internal credit control system and support the Debt Recovery Team with client matters.

Key Responsibilities

  • Proactively manage the firm's internal credit control system using our case management software (Visual Files)
  • Proactively manage outstanding invoices and maintain accurate records
  • Prepare and issue formal letters, including letters before action and letters of claim, to clients
  • Follow up telephone calls to clients regarding overdue invoices
  • Liaise with solicitors and partners to progress debt collection matters
  • Analyse the current credit control processes and identify opportunities for improvement
  • Meet with the Practice Director and Senior Legal Cashier to discuss aged debt and progress of overdue sums


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