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Debt Recovery Support Assistant

2 months ago


Cardiff, Cardiff, United Kingdom Francis Wilks & Jones Full time

Job Title: Debt Recovery Support Assistant

Job Summary:

We are seeking an enthusiastic and organized individual to join our debt recovery team as a support assistant. The successful candidate will play a vital role in the smooth running of the team and its future growth.

Key Responsibilities:

  • Opening new client and matter files, including data input.
  • Preparing Letters of Claim for team leader approval.
  • Assisting with the preparation of standardized documents.
  • Liaising with the courts to obtain information and copy documentation.
  • Scanning and electronically filing all incoming and outgoing post.
  • Assisting with the system production of High Court Writ of Control Applications.
  • Supporting the Head of Debt Recovery with billing procedures and cash received procedures.
  • Preparing Hearing Bundles.
  • Ordering stationery for the Debt Recovery Team as needed.
  • Ensuring accurate time keeping, record keeping, and file maintenance.
  • Maintaining the confidentiality and security of all Firm and client documentation and/or information.
  • Responding to client enquiries and correspondence with the support of other team members and the team leader.
  • Ensuring all client and matter records are made and maintained in line with the Firm's procedures.
  • Assisting with administrative tasks for the team.
  • Performing other ad hoc duties as required.

Requirements:

  • Keen and enthusiastic to learn.
  • Experience in providing administrative support to fee-earning lawyers.
  • Competent IT skills, including Microsoft applications.
  • Excellent interpersonal skills and a positive attitude.
  • Ability to work well in a team environment.

About Us:

Francis Wilks & Jones is a fast-growing, progressive, and technologically advanced law firm. We work closely with SMEs, banking and finance clients, debt collection companies, High Court Enforcement Agencies, and Insolvency Practitioners. Our debt recovery team is backed by a bespoke debt recovery system, which enables the smooth and effective management of a caseload and integration with our clients' accounting and finance platforms.