Utilities Debt Recovery Specialist

4 weeks ago


Cardiff, Cardiff, United Kingdom Savills Full time

Job Title: Utilities Debt Recovery Specialist

Job Summary:

The Cardiff Energy Team at Savills provides a Procurement and Bureau service to clients. We are seeking a Utilities Debt Recovery Specialist to join our team in the Cardiff office.

Key Responsibilities:

  • Reconcile debt reports and recover money for suppliers.
  • Lead weekly calls with suppliers to resolve debt queries and chase overdue debt internally.
  • Request and work through statements of accounts to identify the root cause of debt.
  • Build relationships with suppliers and Savills colleagues to resolve issues in a timely manner.
  • Liaise with third-party debt collectors and solicitors regarding payment of overdue debt.
  • Report weekly and monthly debt levels for management relationship calls.
  • Recover credit balances for clients.
  • Deal with debt reminder letters and update suppliers on the current account position.
  • Maintain internal databases, folders, and systems for accurate and organized data storage.
  • Plan and organize workload to meet client requirements.
  • Maintain a high level of professionalism when dealing with clients and colleagues.

Key Skills:

  • Intermediate Microsoft Excel experience.
  • Relevant experience in an Accounts Payable or Credit Control Role.
  • Proven track record of working with systems such as Optima and Zendesk.
  • Strong team player with good communication skills.
  • Good attention to detail and ability to work under pressure.
  • Organizes workload effectively and efficiently.
  • Good mathematical skills and keen eye for numbers.


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