Utilities Debt Recovery Specialist

3 weeks ago


Cardiff, Cardiff, United Kingdom Savills Full time
Job Description

The Cardiff Energy Team at Savills provides a Procurement and Bureau service to clients. As a Utilities Debt Controller, you will be part of our Utilities Debt Coordinator team, working in the Cardiff office and collaborating with the Operations team.

Key Responsibilities:

  • Reconcile debt reports and recover funds for suppliers.
  • Coordinate weekly calls with suppliers to address debt queries and collaborate with Surveyors and Client accountants to resolve issues.
  • Analyze statements of accounts to identify the root cause of debt.
  • Build relationships with suppliers and Savills colleagues to ensure timely resolution of issues.
  • Communicate with third-party debt collectors and solicitors regarding payment of overdue debt.
  • Report weekly and monthly debt levels for management relationship calls.
  • Recover credit balances for clients.
  • Manage debt reminder letters and update suppliers on account status.
  • Maintain internal databases, folders, and systems for accurate and organized data storage and provision.
  • Plan and organize workload to meet client requirements.
  • Exhibit a high level of professionalism when interacting with clients and colleagues.

Key Skills:

  • Intermediate Microsoft Excel experience.
  • Relevant experience in Accounts Payable or Credit Control Roles.
  • Proven track record of working with systems like Optima and Zendesk.
  • Strong team player with excellent communication skills.
  • Good attention to detail and ability to work under pressure.
  • Effective time management and organizational skills.
  • Mathematical skills and attention to detail.
  • Enthusiasm for learning and adapting to new situations.


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