Travel Centre Team Leader

5 days ago


Bradford, Bradford, United Kingdom West Yorkshire Combined Authority Full time
Job Summary

We are seeking a highly skilled and experienced Travel Centre Team Leader to join our team at West Yorkshire Combined Authority. As a key member of our team, you will be responsible for leading and managing a team of travel centre staff, ensuring excellent customer service and operational efficiency.

Key Responsibilities
  • Lead and manage a team of travel centre staff, providing guidance and support to ensure excellent customer service and operational efficiency.
  • Develop and implement effective strategies to improve customer satisfaction and loyalty.
  • Collaborate with other departments to ensure seamless integration of travel centre services.
  • Monitor and analyze performance metrics to identify areas for improvement.
  • Ensure compliance with company policies and procedures.
Requirements
  • Proven experience in a leadership role, preferably in a customer-facing environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong analytical and problem-solving skills.
  • Knowledge of customer service principles and practices.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional development and growth.
  • A dynamic and supportive work environment.


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