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Travel Industry Professional
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Rail and Hotel Consultant. As a key member of our Corporate Travel Management (CTM) UK team, you will play a vital role in providing exceptional customer service and support to our clients.
Key Responsibilities- Provide high-level customer service and support to both internal and external customers and suppliers.
- Offer guidance and support to clients on using our online booking tools, ensuring adherence to organisational travel policies and CTM best practice and procedures.
- Assist in resolving telephone queries in a polite and efficient manner.
- Embody CTM's core values of Exceed to Service, Innovate to Generate, Trust to Succeed, Empowered to Achieve, Collaborate to Perform, Recognize to Reward, and Play to Win.
- Creative and analytical thinking with strong problem-solving and consultative skills.
- Proficiency in Microsoft Office Suite.
CTM UK is a global leader in business travel, and we are committed to providing exceptional service and support to our clients. We are a dynamic and supportive team, and we are looking for like-minded individuals to join us on our journey.
