Program Director
3 weeks ago
Program Manager Position Overview
Loftware is seeking a seasoned Program Manager to support critical initiatives, responsible for leading complex, cross-departmental programs driving business growth. The successful candidate will apply advanced program management methodologies to drive outcomes, manage scope, and ensure delivery on time, on quality, and on budget.
Key Responsibilities:
- Own the project lifecycle from scoping to close-out and review
- Lead a cross-functional team to articulate the approach, detailed project plan, metrics, and budget for delivering a successful outcome
- Motivate and inspire cross-functional team members to adhere to their responsibilities and milestones, ensuring the project is delivered in line with the agreed criteria
- Create a collaborative environment, in line with the company's values
- Proactively manage project scope, ensuring the impact of any unforeseen changes is clear, and effectively managed through the change-order process to minimize scope, timing, or budget creep
- Track and report project progress against agreed metrics regularly, identifying any course corrections required, resolving issues/conflicts that impact project deliverables, and securing appropriate stakeholder approval
- Prepare and lead project Steering Committee meetings to ensure appropriate governance is in place and ongoing strategic alignment is maintained
- Work with business leaders to build a business case for proposed initiatives and secure necessary funding
- Provide program management support & mentoring to other Loftware Program Managers / Project Coordinators
- Assure that sound program management processes are established and maintained
Requirements:
- Extensive experience in Program Management methodologies, including Agile, PRINCE2, and PMBOK
- Excellent leadership, diplomacy, and motivational skills, including the ability to lead cross-functional teams in person and virtually
- Excellent communication (written, verbal, and presentation) and interpersonal skills, both in person and virtually
- Experience leading and managing various project team sizes, including internal and external resources, while holding teams accountable for performance
- Flexible with proven ability to adapt to shifting priorities, demands, and timelines
- Bachelor's degree in Business Administration, Computer Science, or a related field, with an advanced degree (MBA, etc.) being a plus
- Proven experience as a Program Manager, managing complex programs, preferably in the software industry
- 7+ years of Program / advanced program management experience, including tracking and planning projects
- 7+ years of experience working with business stakeholders within a cross-functional matrix environment
- Proven ability to work in an ambiguous environment and collaborate across multiple functions to achieve a common business objective
- Interpersonal skills to influence and spur change, facilitate and enhance performance within a cross-functional environment
- Competency with software programs to manage programs, including Microsoft Office, Visio, Microsoft Project, Smartsheet, and experience with Salesforce.com and Qlik or equivalent BI tool
Preferred Qualifications:
- Process Improvement experience / certification (e.g., Lean Six Sigma)
What We Offer:
Loftware is an exciting company on a journey of growth and success. This role will play a pivotal part in the company's short- and medium-term success.
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