Customer Service and Administration Coordinator

3 weeks ago


Birmingham, Birmingham, United Kingdom Flannery Plant Hire (Oval) Ltd. Full time

About the Position:

We are seeking a dedicated Customer Service and Administration Coordinator to join our team at Flannery Plant Hire (Oval) Ltd.

The successful candidate will be responsible for coordinating with operations teams, maintaining accurate records, and generating necessary documentation using Syrinx software.

Key Responsibilities:

  • Coordinate with operations teams to ensure timely communication and efficient delivery and collection of hired equipment.
  • Maintain accurate and up-to-date records of all plant and equipment, including availability status and movements within Syrinx software.
  • Generate hire agreements, purchase orders, and other necessary documentation accurately and efficiently using Syrinx software.

Requirements:

  • Previous experience in similar customer service and administration roles, preferably within the construction or plant hire industry.
  • Proficiency in using Syrinx software or other similar plant hire management systems is desirable but not essential.
  • Exceptional attention to detail and accuracy with a commitment to maintaining high-quality records and documentation.

What We Offer:

  • Competitive salary: £48,000 per annum, depending on experience.
  • Opportunities for professional development, including training programs and workshops.
  • Employee assistance program, providing support for employees' well-being and mental health.


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