Customer Success Lead
3 days ago
We're a close-knit team of tech enthusiasts passionate about delivering outstanding results. As a Senior Account Manager, you'll contribute to our mission by fostering strong customer relationships and driving business growth.
Compensation PackageWe're offering a salary in the range of £60,000 - £75,000 per annum, depending on experience, plus additional benefits.
Key AccountabilitiesYou'll be responsible for:
- Developing and executing account plans to meet sales targets
- Collaborating with colleagues to share best practices and improve service delivery
- Providing exceptional customer service to build trust and loyalty
- At least 5 years of experience in account management or a related field
- Exceptional communication, presentation, and relationship-building skills
- Proficiency in Microsoft Office and willingness to learn new tools
- Full clean UK driving licence
- Proven track record in the technology industry, preferably as a Microsoft Partner/Managed Service Provider
- Native-level English language skills
- Hybrid working arrangement with flexible hours
- Generous holiday package, including public holidays and additional purchase leave
- Referral bonuses, enhanced parental leave, and fully funded training opportunities
- Access to a cycle-to-work scheme, discounted broadband, life insurance, and private health insurance
- A chance to own an eco-friendly electric car through our EV Scheme
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Customer Success Lead
1 month ago
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Team Lead
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Head of Customer Success
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Customer Success
1 week ago
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Customer Success Advocate
5 days ago
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Customer Success Specialist
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Customer Success Business Partner
4 days ago
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Customer Success Coordinator
1 week ago
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Customer Success Consultant
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Edinburgh, Edinburgh, United Kingdom CITRUS CONNECT LTD Full time £100,000Join us as a Field Sales Executive and embark on a rewarding journey with Citrus Connect LTD. This exciting role offers an estimated salary range of £60,000-£100,000 OTE and the chance to empower customers to make informed choices that enhance their well-being.About the JobTransform lives by helping customers improve their sleep, comfort and life....
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Customer Success Associate
6 days ago
Edinburgh, Edinburgh, United Kingdom CITRUS CONNECT LTD Full timeCompensation PackageYou can expect a high earning potential of £60,000-£100,000 OTE, with top performers earning up to £160,000. Additionally, you'll receive a weekly bonus of £300 during your first 12 weeks for running allocated leads, plus an extra £25 for each completed demonstration.
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Client Success Manager
4 weeks ago
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Customer Experience Transformation Lead
1 week ago
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Customer Service Team Lead
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Customer Service Lead Senior
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Customer Experience Lead
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Customer Success Expert
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Eden Scott Full time £30,000 - £42,000Job DescriptionWe're seeking an experienced professional with a proven track record of constructing API requests using Postman or SoapUI, as well as evaluating XML/JSON structures. As a Technical Support Specialist, you'll work closely with clients to understand their needs and provide tailored solutions, leveraging your expertise in account management and...
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Customer Experience Lead
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Starbucks Full timeJob DescriptionAs a Cross-Functional Leader, you will oversee the entire Starbucks store operation in Edinburgh, focusing on delivering outstanding customer experiences and driving business results.This includes managing teams, developing sales strategies, and collaborating with cross-functional teams to achieve business objectives.Required Skills and...
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Customer Experience Lead
4 days ago
Edinburgh, Edinburgh, United Kingdom Greenbean Full timeKey ResponsibilitiesAs a Customer Experience Lead, you will be responsible for delivering exceptional service to each person you interact with, working closely with firms to maximise customer experience.You will also be proactive in finding other ways of doing things, managing and planning your own workload while supporting a team, resolving issues when they...
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Customer Experience Team Lead
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Client Success Advocate
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Lifeikonic Full timeGlobal Impact Through Personal GrowthWe are a pioneer in the education industry, offering programs that empower individuals to elevate their lives. As a Customer Success Specialist, you will promote these programs and mentor aspiring leaders.Key Features of This Opportunity:World-Class Mentorship: Learn from the best and grow in a supportive global...