Customer Success Expert

2 weeks ago


Edinburgh, Edinburgh, United Kingdom Eden Scott Full time £30,000 - £42,000
Job Description
We're seeking an experienced professional with a proven track record of constructing API requests using Postman or SoapUI, as well as evaluating XML/JSON structures. As a Technical Support Specialist, you'll work closely with clients to understand their needs and provide tailored solutions, leveraging your expertise in account management and relationship building.

Benefits of this role include:
• Collaborative working environment with a dynamic team
• Opportunities for professional growth and development
• Competitive salary and benefits package

Join our team and take advantage of this exciting opportunity to work with one of Scotland's most innovative tech companies.

  • Edinburgh, Edinburgh, United Kingdom Cathcart Technology Full time

    Cathcart Technology is recruiting a Head of Customer Success to lead their customer-facing operations and drive business growth through exceptional customer relationships.The successful candidate will have a strong background in customer success, project management, and people management, with experience in managing cross-functional teams and developing...


  • Edinburgh, Edinburgh, United Kingdom Eden Scott Full time £30,000 - £42,000

    Customer Success AdvocateWe are looking for a skilled Customer Success Advocate to join our team at Eden Scott. As a key member of our Customer Success team, you will be responsible for delivering exceptional customer service and support to our clients.This is an exciting opportunity to work with a leading tech company in Scotland, with a reputation for...


  • Edinburgh, Edinburgh, United Kingdom Bright Purple Full time

    Job Title: Customer Success SpecialistAbout the RoleWe are looking for a dedicated and experienced Customer Success Specialist to join our team in Edinburgh. As a key member of our End User Support team, you will be responsible for delivering exceptional customer service and support to our clients in the hospitality sector.Your primary focus will be on...


  • Edinburgh, Edinburgh, United Kingdom Partner Retail Services Limited Full time

    We are Partner Retail Services Limited, a dynamic retail partner seeking a talented Customer Experience Expert to join our team in Edinburgh.Key Responsibilities:Deliver exceptional customer experiences through expert knowledge of Samsung products and services.Showcase Samsung products and services, assisting customers in finding the perfect fit for their...


  • Edinburgh, Edinburgh, United Kingdom Bright Purple Full time

    Bright Purple is seeking a Customer Service Expert to join their End User Support team in Edinburgh.In this role, you will assist clients in the hospitality sector with their technical issues, ensuring their systems run smoothly.You will take ownership of your cases, providing timely updates and achieving SLAs.A key aspect of the job is acting as the first...


  • Edinburgh, Edinburgh, United Kingdom Greenbean Careers Full time

    Greenbean Careers is seeking a Customer Success Coordinator to join our team in Edinburgh. In this role, you will be responsible for coordinating and implementing strategies to build and maintain strong relationships with our adviser firms.As a key member of our client-facing team, you will provide exceptional customer service, responding to customer...

  • Customer Success Lead

    1 month ago


    Edinburgh, Edinburgh, United Kingdom Forrit Technology Limited Full time

    Be Part of Our Delivery Team as a Project ManagerWe are seeking an experienced Project Manager to join our team in Edinburgh. As a key member of our delivery team, you will be responsible for the smooth delivery of technical projects, including platform migrations onto the Cloud-based Forrit One CMS.About UsForrit Technology Limited is a leading provider of...


  • Edinburgh, Edinburgh, United Kingdom The Recruitment Co. Careers Full time

    We are seeking a highly skilled Customer Service Expert to join our client, a leading e-commerce business in Edinburgh. This exciting opportunity offers a competitive salary of £25,106 per annum.About the Role:The Client Support Specialist will be responsible for engaging with customers through various contact channels and liaising with network partners and...


  • Edinburgh, Edinburgh, United Kingdom Orbit Services 2000 Ltd Full time

    About the RoleAs a Customer Resolution Expert, you will play a critical role in helping our customers achieve financial wellbeing. You will be responsible for visiting customers at their home address to discuss options for resolving their debt and providing education on the potential consequences of non-payment.You will need to have excellent communication...

  • Team Lead

    2 weeks ago


    Edinburgh, Edinburgh, United Kingdom Sanderson Recruitment Plc Full time

    Job Title: Team Lead - Customer SuccessSalary: £45,000 - £55,000 per annum, depending on experienceAbout the RoleWe are seeking an experienced Team Lead - Customer Success to join our team in Edinburgh. As a key member of our leadership team, you will be responsible for leading and inspiring a team of Customer Operations Representatives to deliver...


  • Edinburgh, Edinburgh, United Kingdom Mitchells & Butlers Leisure Retail Limited Full time

    At Mitchells & Butlers Leisure Retail Limited, we're looking for a Customer Service Expert to join our team. This role offers a competitive salary of £8.90 per hour, with opportunities for career progression.This is an exciting opportunity to work in a fast-paced environment, providing exceptional customer service in our restaurants and bars. As a Team...


  • Edinburgh, Edinburgh, United Kingdom Jo Malone London Full time

    Are you passionate about fragrance and customer service? Do you have a natural flair for creating memorable experiences? We are seeking a highly skilled Fragrance Expert to join our team at Jo Malone London in Edinburgh Airport's Travel retail environment.In this role, you will be responsible for delivering exceptional customer service, promoting our luxury...

  • Customer Success

    1 week ago


    Edinburgh, Edinburgh, United Kingdom Eden Scott Full time £30,000 - £42,000

    Unlock Career Growth with Our Tech CompanyWe're seeking a skilled Technical Support Specialist to join our Customer Success team in Edinburgh City Centre (Hybrid). As a key member of our organization, you'll be responsible for building strong relationships with clients and driving their success.A competitive salary awaits the successful candidate, who will...


  • Edinburgh, Edinburgh, United Kingdom Expert Employment Full time

    Job Title:Full Stack .Net DeveloperAbout the CompanyExpert Employment is a leading employer in the industry, providing innovative solutions and excellent career opportunities.Job DescriptionWe are seeking a highly skilled Full Stack .Net Developer to join our team, with a focus on delivering high-quality applications and meeting customer requirements.Key...


  • Edinburgh, Edinburgh, United Kingdom Royal London Mutual Insurance Society Full time

    We are looking for a Long Standing Customer Expert to come and join us at Royal London Mutual Insurance Society.The successful candidate will be responsible for understanding of financial services industry and the legislative/regulatory framework, ensuring products are compliant with legislation, regulatory requirements, and standards.The salary for this...


  • Edinburgh, Edinburgh, United Kingdom Mapal Group Full time

    About the RoleWe are seeking a Customer Success Business Partner to join our team in Edinburgh.The primary goal of this role is to build and sustain trusted business partnerships with our larger and more strategic clients.Key ResponsibilitiesDevelop and execute account plans to ensure maximum retention and growth.Protect controllable attrition and ARR value...


  • Edinburgh, Edinburgh, United Kingdom NEXT Full time

    Job Title: Customer Service Delivery ExpertAbout the Role:At NEXT, we are seeking a talented and enthusiastic individual to join our store team as a Customer Service Delivery Expert. In this role, you will be responsible for efficiently processing stock, ensuring it is available to customers quickly and efficiently.Key Responsibilities:Accurate Stock...


  • Edinburgh, Edinburgh, United Kingdom CITRUS CONNECT LTD Full time £100,000

    Join us as a Field Sales Executive and embark on a rewarding journey with Citrus Connect LTD. This exciting role offers an estimated salary range of £60,000-£100,000 OTE and the chance to empower customers to make informed choices that enhance their well-being.About the JobTransform lives by helping customers improve their sleep, comfort and life....


  • Edinburgh, Edinburgh, United Kingdom AccorHotel Full time

    Job Title:Customer Service Expert - Part TimeCompany Overview:At AccorHotel, we strive to create unforgettable experiences for our guests. As a customer-focused organisation, we are looking for a skilled Customer Service Expert to join our team at Novotel Edinburgh Centre.Estimated Salary:£18,500 - £23,000 per annum (based on national averages in the...


  • Edinburgh, Edinburgh, United Kingdom Razorblue Group Ltd Full time

    About Our TeamWe're a close-knit team of tech enthusiasts passionate about delivering outstanding results. As a Senior Account Manager, you'll contribute to our mission by fostering strong customer relationships and driving business growth.Compensation PackageWe're offering a salary in the range of £60,000 - £75,000 per annum, depending on experience, plus...