Customer Service Delivery Expert

3 days ago


Edinburgh, Edinburgh, United Kingdom NEXT Full time

Job Title: Customer Service Delivery Expert

About the Role:

At NEXT, we are seeking a talented and enthusiastic individual to join our store team as a Customer Service Delivery Expert. In this role, you will be responsible for efficiently processing stock, ensuring it is available to customers quickly and efficiently.

Key Responsibilities:

  • Accurate Stock Processing: You will accurately process stock quickly and to the highest standard, which includes scanning, unpacking, hanging, size cubing and putting stock away.
  • Clean and Organized Store: You will keep operational areas of the store clean, tidy and organized.
  • Excellent Customer Service: You will offer fast and friendly service to our customers from back or front areas of the store, working on the sales floor as needed.
  • Team Player: You will work as part of the store team, reporting to one of our Coordinators or Managers.

You must not have had an unsuccessful online assessment in the last 6 months to apply for this position.

We offer a range of benefits, including a generous working wardrobe allowance, discounts at partner brands, and access to exclusive offers through our online benefits platform.



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