Customer Success Coordinator

18 hours ago


Edinburgh, Edinburgh, United Kingdom Greenbean Careers Full time

Greenbean Careers is seeking a Customer Success Coordinator to join our team in Edinburgh. In this role, you will be responsible for coordinating and implementing strategies to build and maintain strong relationships with our adviser firms.

As a key member of our client-facing team, you will provide exceptional customer service, responding to customer inquiries, resolving issues, and escalating concerns as needed.

This role requires strong communication and interpersonal skills, making it an ideal position for those who enjoy working with people and delivering results-driven solutions.

Benefits Package:

We offer a competitive salary of £29,000-£30,000 per annum, plus a comprehensive benefits package that includes financial security, work-life balance, and wellbeing support.

  • Financial Security:Competitive salary, 10% employer pension contribution, annual performance-linked bonus, group income protection, and life assurance.
  • Work-Life Balance:Potential hybrid working opportunities, 25 days holiday + bank holidays, increased holidays with length of service, and holiday trading scheme.
  • Wellbeing:Private medical insurance, pantry stocked with free food and snacks, discounted gym memberships, cycle-to-work scheme, employee assistance programme, and mental health support.

  • Customer Success Lead

    4 weeks ago


    Edinburgh, Edinburgh, United Kingdom Forrit Technology Limited Full time

    Be Part of Our Delivery Team as a Project ManagerWe are seeking an experienced Project Manager to join our team in Edinburgh. As a key member of our delivery team, you will be responsible for the smooth delivery of technical projects, including platform migrations onto the Cloud-based Forrit One CMS.About UsForrit Technology Limited is a leading provider of...


  • Edinburgh, Edinburgh, United Kingdom Cathcart Technology Full time

    Cathcart Technology is recruiting a Head of Customer Success to lead their customer-facing operations and drive business growth through exceptional customer relationships.The successful candidate will have a strong background in customer success, project management, and people management, with experience in managing cross-functional teams and developing...


  • Edinburgh, Edinburgh, United Kingdom SIX Payment Services Full time

    OverviewSix Payment Services is a leading innovator in the payments technology industry, shaping how the world pays and gets paid. Our solutions power the growth of millions of businesses worldwide.Salary and BenefitsWe offer a competitive salary, with an estimated £65,000 - £75,000 per annum, plus benefits including 30 days holiday, employee private...


  • Edinburgh, Edinburgh, United Kingdom Bright Purple Full time

    Job Title: Customer Success SpecialistAbout the RoleWe are looking for a dedicated and experienced Customer Success Specialist to join our team in Edinburgh. As a key member of our End User Support team, you will be responsible for delivering exceptional customer service and support to our clients in the hospitality sector.Your primary focus will be on...

  • Team Lead

    4 days ago


    Edinburgh, Edinburgh, United Kingdom Sanderson Recruitment Plc Full time

    Job Title: Team Lead - Customer SuccessSalary: £45,000 - £55,000 per annum, depending on experienceAbout the RoleWe are seeking an experienced Team Lead - Customer Success to join our team in Edinburgh. As a key member of our leadership team, you will be responsible for leading and inspiring a team of Customer Operations Representatives to deliver...

  • Customer Success

    3 days ago


    Edinburgh, Edinburgh, United Kingdom Eden Scott Full time £30,000 - £42,000

    Unlock Career Growth with Our Tech CompanyWe're seeking a skilled Technical Support Specialist to join our Customer Success team in Edinburgh City Centre (Hybrid). As a key member of our organization, you'll be responsible for building strong relationships with clients and driving their success.A competitive salary awaits the successful candidate, who will...


  • Edinburgh, Edinburgh, United Kingdom CITRUS CONNECT LTD Full time £100,000

    Join us as a Field Sales Executive and embark on a rewarding journey with Citrus Connect LTD. This exciting role offers an estimated salary range of £60,000-£100,000 OTE and the chance to empower customers to make informed choices that enhance their well-being.About the JobTransform lives by helping customers improve their sleep, comfort and life....


  • Edinburgh, Edinburgh, United Kingdom Smart PA Full time

    Role OverviewThe Client Engagement Manager plays a pivotal role in driving revenue growth at Smart PA. This position involves managing the entire client lifecycle, from initial sale and onboarding to ongoing account management. The primary focus is on ensuring client success and retention while building long-term relationships with clients.Key...


  • Edinburgh, Edinburgh, United Kingdom Stampede AI Ltd Full time

    Join us at Stampede AI Ltd, a pioneering software company shaping the future of hospitality technology.Key ResponsibilitiesCoordinate with internal departments, third-party IT companies, and partners to facilitate smooth onboarding of new customers and address technical challenges promptly.Utilise bug reporting and CRM data to identify trends and patterns,...


  • Edinburgh, Edinburgh, United Kingdom Miller Homes Full time

    Maintaining a 5-star builder rating requires dedication and expertise in customer service.In this pivotal role at Miller Homes, you will supervise a small team, addressing customer concerns and ensuring seamless issue resolution.Responsibilities:Lead by Example: Foster a positive team culture, guiding team members in delivering world-class customer...


  • Edinburgh, Edinburgh, United Kingdom Isupply Recruitment Ltd Full time

    iSupply Recruitment Ltd is a leading recruitment agency that specializes in providing exceptional customer service and support. We are currently seeking an Operations Coordinator to join our team in Letchworth Garden City.This is a full-time position working Monday to Friday, 8:30am - 5pm, with a competitive salary of £27,000 per annum.The successful...


  • Edinburgh, Edinburgh, United Kingdom John Lewis Partnership Full time

    Job Title: Order Fulfilment CoordinatorEarn an estimated £28,000 - £32,000 per annum, depending on experience and qualifications.Company Overview:The John Lewis Partnership is expanding its online business, and our Coulsdon Customer Fulfilment Centre is at the heart of this growth. We're looking for a skilled Order Fulfilment Coordinator to join our...


  • Edinburgh, Edinburgh, United Kingdom Malmaison Full time

    You'll oversee daily operations of our bar and restaurant to ensure efficient service delivery. Excellent customer service skills are essential. The successful candidate will have experience working within a busy restaurant and/or bar environment. Heavily discounted Staff Room Rates, Friends and Family Room Rate, and High Street Discounts available. Fully...


  • Edinburgh, Edinburgh, United Kingdom Boxergy Ltd Full time

    Solar Installation Coordinator Job SummaryWe are seeking an experienced Solar Installation Coordinator to join our team at Boxergy Ltd. In this role, you will be responsible for coordinating the installation of solar panels and heat pumps, providing timely updates to customers, and ensuring that all installations meet our high standards.Key...


  • Edinburgh, Edinburgh, United Kingdom Eden Scott Full time £30,000 - £42,000

    Job DescriptionWe're seeking an experienced professional with a proven track record of constructing API requests using Postman or SoapUI, as well as evaluating XML/JSON structures. As a Technical Support Specialist, you'll work closely with clients to understand their needs and provide tailored solutions, leveraging your expertise in account management and...


  • Edinburgh, Edinburgh, United Kingdom Lloyds Banking Group Full time

    About the Job:Lloyds Banking Group is looking for a highly skilled Transition Delivery Lead to join their team. This role offers an exciting opportunity to be part of a pioneering transformation agenda and make a real difference to millions of people.As a Transition Delivery Lead, you will support the delivery of future technology adoption across People &...


  • Edinburgh, Edinburgh, United Kingdom Acosta Full time

    Acosta is seeking a skilled Retail Field Sales Representative to join our team. As a key member of our sales force, you will be responsible for forging strong relationships with independent store owners and decision makers in your territory.The ideal candidate will possess excellent communication and negotiation skills, as well as a passion for building...


  • Edinburgh, Edinburgh, United Kingdom Austin Fraser Full time

    Sports Facility CoordinatorWe are seeking a reliable and motivated individual to join our team as a Sports Facility Coordinator.This role involves working as part of a shift rota to deliver excellent customer service and ensure the safety and good conduct of facility users. Key responsibilities include:Supporting the Centre Manager and Supervisor in the...


  • Edinburgh, Edinburgh, United Kingdom Pick for Britain Full time

    Guest Experience Coordinator Job OverviewWe are seeking an enthusiastic and motivated individual to join our team as a Guest Experience Coordinator at The Caledonian in Edinburgh.About the Role:The successful candidate will assist in creating memorable first impressions for all hotel users, ensuring they receive exceptional guest experiences.Responsibilities...


  • Edinburgh, Edinburgh, United Kingdom Avant Homes Ltd Full time

    Competitive Salary: £35,000 - £40,000 per annumAbout Avant Homes LtdAvant Homes Ltd is a leading housebuilder operating in Scotland, the North East and West of England, across Yorkshire, the East and West Midlands, and Wales. With ambitious growth plans, we are seeking a talented individual to join our team as a Sales and Exchange Coordinator. Our mission...