Customer Success Coordinator
18 hours ago
Greenbean Careers is seeking a Customer Success Coordinator to join our team in Edinburgh. In this role, you will be responsible for coordinating and implementing strategies to build and maintain strong relationships with our adviser firms.
As a key member of our client-facing team, you will provide exceptional customer service, responding to customer inquiries, resolving issues, and escalating concerns as needed.
This role requires strong communication and interpersonal skills, making it an ideal position for those who enjoy working with people and delivering results-driven solutions.
Benefits Package:
We offer a competitive salary of £29,000-£30,000 per annum, plus a comprehensive benefits package that includes financial security, work-life balance, and wellbeing support.
- Financial Security:Competitive salary, 10% employer pension contribution, annual performance-linked bonus, group income protection, and life assurance.
- Work-Life Balance:Potential hybrid working opportunities, 25 days holiday + bank holidays, increased holidays with length of service, and holiday trading scheme.
- Wellbeing:Private medical insurance, pantry stocked with free food and snacks, discounted gym memberships, cycle-to-work scheme, employee assistance programme, and mental health support.
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Customer Success Lead
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