Sales and Exchange Coordinator
11 hours ago
Competitive Salary: £35,000 - £40,000 per annum
About Avant Homes LtdAvant Homes Ltd is a leading housebuilder operating in Scotland, the North East and West of England, across Yorkshire, the East and West Midlands, and Wales. With ambitious growth plans, we are seeking a talented individual to join our team as a Sales and Exchange Coordinator. Our mission is to provide affordable homes to our communities, ensuring that new homes are accessible and attainable for all.
Job DescriptionWe are looking for an organised and analytical professional to provide professional and customer-centric regional sales, conveyancing advice, support, and coordination services to customers throughout their new home purchase journey. As a Sales and Exchange Coordinator, you will be responsible for delivering timely and efficient exchange completions, working closely with customers, solicitors, estate agents, and financial advisors.
- Deliver Completions: Proactively progress new sale plot reservations through to exchange of contracts and successful legal completion in strict accordance with budgeted forecast expectations.
- Customer Support: Provide excellent customer experience through the conveyance process, breaking down barriers and overcoming issues to achieve timely exchange of contracts and legal completions.
- Mortgage Application Knowledge: Demonstrate and actively apply a detailed knowledge of mortgage application, conveyance processes, and legal and compliance frameworks associated with new home purchases.
To be successful in this role, you will need:
- Excellent Communication Skills: Possess excellent communication skills and enthusiasm about providing a first-class customer experience.
- Industry Knowledge: Have a working knowledge of industry codes of practice, such as Code of Conduct, CML, PMA.
- IT Skills: Have strong IT and database management skills, including the effective use of CRM systems.
We offer a competitive salary of £35,000 - £40,000 per annum, plus discretionary bonus, buy, sell, and accrual holiday scheme, private healthcare, company pension, life assurance, and other benefits. If you are a motivated and experienced professional looking for a challenging role, please apply.
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