Customer Success Lead
1 week ago
We are seeking an experienced Project Manager to join our team in Edinburgh. As a key member of our delivery team, you will be responsible for the smooth delivery of technical projects, including platform migrations onto the Cloud-based Forrit One CMS.
About UsForrit Technology Limited is a leading provider of cloud-native CMS solutions, helping organisations reduce third-party software costs and create fast pay-back on their investment. Our customers are based in highly regulated industries, and our platform provides customisable approval processes, clear audit trails, and optional roll-back to ensure compliance with regulations.
Key Responsibilities- Lead regular internal and external status & planning meetings, managing risk and unblocking issues to reach the desired outcome.
- Coordinate project deliverables with technical developers and QA team colleagues.
- Proven experience in using Agile methodologies in project delivery (certification beneficial).
- A minimum of 2 years of experience in customer success, technical project management.
- Proven track record in managing complex/multiple technical projects, client relationships, and platform migrations, ideally in a Web/CMS environment.
- Familiarity with Microsoft Azure and Content Management Systems (CMS) is highly desirable.
The estimated salary for this role is £65,000 - £85,000 per annum, depending on experience.
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