Customer Service Ambassador
1 week ago
About the Role:
We are seeking a highly skilled and enthusiastic Customer Service Ambassador to join our team at Oulton Hall Hotel, Spa & Golf Resort.
Key Responsibilities:
- Provide exceptional customer service to guests, ensuring a warm and welcoming experience from arrival to departure.
- Manage front desk operations, including check-in, check-out, and room assignments.
- Process payments and handle guest inquiries and complaints in a professional and friendly manner.
- Work collaboratively with colleagues to ensure seamless guest experiences.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Access to our state-of-the-art leisure facilities, including a gym, pool, and spa.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work under pressure and multitask.
- Strong time management and organizational skills.
- Passion for delivering outstanding customer service.
Why Join Us:
Oulton Hall Hotel, Spa & Golf Resort is a 4-star hotel located on the outskirts of Leeds, set in acres of woodland with a 27-hole golf course. We offer a range of dining options, including the Calverley Grill restaurant and the Claret Jug restaurant. Our leisure facilities include a gym, pool, jacuzzi, sauna, steam room, and a relaxing Elemis spa.
We are proud to be a Disability Confident employer and committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equally, and we welcome applications from candidates with disabilities.
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