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Customer Service Ambassador
2 months ago
About the Role
This role is for 42.5 hours per week, Monday to Friday, 8:00 - 17:00.
Key Responsibilities
As a Customer Service Ambassador at Vantage Motor Group, you will be the first point of contact for our customers, providing a warm and welcoming experience. Your role will involve:
- Greeting visitors and customers, building rapport, and listening to their needs to ensure a seamless experience.
- Offering refreshments and encouraging customers to browse our showroom, working closely with our marketing team to maintain high standards.
- Working closely with our sales and service teams to ensure customers receive excellent service.
Our Ideal Candidate
To succeed in this role, you will:
- Have a positive, friendly attitude and excellent communication skills.
- Be able to adapt your style to suit each customer, providing a personalized experience.
- Enjoy working in a customer-facing environment, with a drive to deliver excellent customer service and build lasting relationships.
What We Offer
As a valued member of our team, you will receive a competitive salary package, including a basic salary, 30 days of holiday (inclusive of bank holidays, pro rata), and other benefits such as a staff car scheme and contributory workplace pension scheme.
