Customer Service Ambassador

6 days ago


Leeds, Leeds, United Kingdom Vantage Motor Group Full time

About the Role

This role is for 42.5 hours per week, Monday to Friday, 8:00 - 17:00.

Key Responsibilities

As a Customer Service Ambassador at Vantage Motor Group, you will be the first point of contact for our customers, providing a warm and welcoming experience. Your role will involve:

  • Greeting visitors and customers, building rapport, and listening to their needs to ensure a seamless experience.
  • Offering refreshments and encouraging customers to browse our showroom, working closely with our marketing team to maintain high standards.
  • Working closely with our sales and service teams to ensure customers receive excellent service and support.

Our Ideal Candidate

To succeed in this role, you will:

  • Have a positive, friendly attitude and excellent communication skills.
  • Be able to adapt your style to suit each customer, providing a personalized experience.
  • Enjoy working in a customer-facing environment, with a drive to deliver excellent customer service and build lasting relationships.

What We Offer

As a valued member of our team, you will receive a competitive salary package, including a basic salary, 30 days of holiday (inclusive of bank holidays, pro rata), and other benefits such as a staff car scheme and contributory workplace pension scheme.



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