Claims Service Representative
1 day ago
Huntress is currently supporting a permanent opportunity for a Claims Technician in Aylesbury.
Job OverviewWe are seeking an individual with strong customer service experience to join our team as a Claims Technician. This role will involve handling both inbound and outbound calls from customers, responding to queries and complaints in a professional manner, and ensuring that service level agreements are met.
Key Responsibilities- Handling customer inquiries and resolving issues efficiently
- Managing customer insurance claims, adhering to service level agreements
- Applying cost control measures to optimize efficiency
- Updating records on the system to maintain accurate documentation
This role offers benefits including 22 days annual leave, bonus scheme, qualification sponsorship, and more.
To be successful in this role, you must have excellent communication skills, attention to detail, and strong customer service experience within an office environment.
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