Customer Service Representative
24 hours ago
BeBee Professionals is a dynamic organization seeking an accomplished Customer Service Representative to provide exceptional support in Aylesbury, United Kingdom.
Salary: £25,000 - £30,000 per annum (dependent on experience)
About the RoleThis role involves being the primary point of contact for customers, delivering outstanding service and resolving inquiries efficiently. Key responsibilities include:
- Managing incoming calls, emails, and chat queries from customers.
- Providing accurate product and service information.
- Efficiently resolving customer issues and escalating when necessary.
- Processing customer orders and maintaining account details.
- Documenting customer interactions and follow-up tasks.
- Collaborating with other departments to ensure customer satisfaction.
- Assisting with administrative duties as needed.
We are looking for a candidate with prior customer service experience, excellent communication and problem-solving skills, and proficiency in Microsoft Office and CRM systems.
In return, we offer a competitive salary with performance-based incentives, a pension scheme, healthcare benefits, training opportunities, and a supportive work environment.
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