IT Support Team Lead
3 days ago
Henderson Scott is seeking a highly skilled IT Support Team Lead to oversee the daily operations of our Managed Service support desk.
This individual will be responsible for managing 1st, 2nd & 3rd line team members, ensuring the delivery of exceptional customer service, and monitoring key performance indicators.
Main Job Responsibilities- Lead a team of IT support professionals to deliver high-quality services.
- Develop and implement strategies to improve customer satisfaction and reduce resolution times.
- Collaborate with cross-functional teams to ensure seamless customer onboarding.
- Minimum 5 years of experience in IT service management.
- Proven track record of success in managing large teams and improving customer satisfaction.
- Strong technical skills and knowledge of IT service management practices.
This position offers a competitive salary range of £50-55K per annum, a hybrid work arrangement, and opportunities for professional growth and development within a dynamic organization like Henderson Scott.
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Supported Living Team Lead
1 day ago
Chorley, Lancashire, United Kingdom Creative Support Full timeAbout the RoleWe are recruiting for a person-centred, passionate and motivated Supported Living Manager to lead our team in delivering bespoke adapted supported living services for an individual moving out of a hospital setting.Key ResponsibilitiesService planning and leading the team.Working closely with the service user's family.Ensuring excellent delivery...
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Care Support Team Lead
1 day ago
Chorley, Lancashire, United Kingdom Creative Support Full timeJob DescriptionWe are looking for an experienced Care Support Team Lead to manage nine high-quality learning disability support services in Chorley and Wigan. The successful candidate will be responsible for delivering bespoke services under the direction of the Registered Manager, co-ordinating the service to ensure tailored support is delivered to each...
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Bespoke Support Team Lead
6 days ago
Chorley, Lancashire, United Kingdom Creative Support Careers Full timeAbout the RoleCreative Support Careers is a leading provider of bespoke care services, and we're excited to announce the launch of our Chorley ABI Service. We're looking for an experienced Independent Living Specialist to join our team and lead the way in providing exceptional care to an individual with complex needs. As part of our dynamic team, you'll play...
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Team Lead
5 days ago
Chorley, Lancashire, United Kingdom Creative Support Full time**Job Title:** Deputy ManagerAt Creative Support, we are seeking an experienced Deputy Manager to lead our learning disability support services in Chorley and Wigan. This is a great opportunity for a motivated and skilled individual to join our team and make a real difference in the lives of people with learning disabilities.We estimate this role will pay...
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Learning Disability Support Team Lead
1 day ago
Chorley, Lancashire, United Kingdom Creative Support Full timeWe are looking for a seasoned Learning Disability Support Team Lead to join our team at Creative Support in Chorley and Wigan.This is an exciting opportunity to take on a key leadership role, managing a team of experienced support workers and contributing to the strategic direction of our services.Main Responsibilities:Develop and implement effective...
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Support Worker Team Lead
6 days ago
Chorley, Lancashire, United Kingdom CREATIVE SUPPORT Full timeSupported Living ServiceOur supported living service provides a safe and supportive environment for adults with learning disabilities, physical needs, and support requirements.Key FeaturesPersonalized care plans tailored to meet individual needs24/7 on-site support from experienced staffOngoing training and professional development opportunitiesRole...
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Lead Team Coordinator
5 days ago
Chorley, Lancashire, United Kingdom Creative Support Full timeAbout the RoleCreative Support is a leading provider of learning disability support services, and we are currently seeking an experienced Deputy Manager to fill the position of Lead Team Coordinator. This role offers the opportunity to work in a dynamic and supportive environment, where you can make a real difference in the lives of individuals with learning...
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Support Team Supervisor
1 day ago
Chorley, Lancashire, United Kingdom Creative Support Full timeSenior Role AvailableCreative Support is recruiting a seasoned Support Team Supervisor to oversee the delivery of bespoke services in Chorley and Wigan. This senior role offers a unique chance to lead a team of Support Workers, Senior Support Workers, and Service Coordinators, ensuring excellent service provision and promoting high standards of...
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Adaptive Support Lead
1 day ago
Chorley, Lancashire, United Kingdom Creative Support Full timeJob Description: We are seeking an Adaptive Support Lead to join our team in Chorley. In this role, you will be responsible for developing and implementing personalized living plans for individuals with acquired brain injuries. This includes conducting thorough assessments, creating tailored support plans, and collaborating with families and community...
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Help Desk Team Lead
1 day ago
Chorley, Lancashire, United Kingdom ORCA IT LTD Full timeORCA IT LTD is seeking a Help Desk Team Lead to join its expanding IT MSP. The successful candidate will work from a modern, open-plan office and be responsible for leading a team of technical support specialists. You will have the opportunity to work on a wide range of projects, from monitoring and maintaining systems and networks to supporting updates...
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Learning Disability Support Lead
1 day ago
Chorley, Lancashire, United Kingdom Creative Support Full timeAbout the RoleWe are seeking an experienced and motivated Deputy Manager to join our team in Chorley and Wigan. The successful candidate will have a proven track record of managing teams, experience working with individuals with learning disabilities, and a strong understanding of regulatory requirements.Key ResponsibilitiesThe Deputy Manager will be...
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Learning Disability Support Services Lead
6 days ago
Chorley, Lancashire, United Kingdom Creative Support Full timeCare Manager Role OverviewAt Creative Support, we are seeking a dedicated and experienced individual to take on the role of Care Manager for our learning disability support services in Chorley and Wigan. This is an excellent opportunity to lead a highly-motivated team of support workers and contribute to the further development of our service.Main...
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Second Line Engineer Team Lead
1 day ago
Chorley, Lancashire, United Kingdom ORCA IT LTD Full timeJob Title: Second Line Engineer Team LeadWe are looking for a Second Line Engineer Team Lead to join our technical support team at ORCA IT LTD. As a Second Line Engineer Team Lead, you will be responsible for managing a team of second-line engineers and providing technical support to our clients.About the Role:Manage a team of second-line engineersProvide...
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Community Support Team Leader
1 week ago
Chorley, Lancashire, United Kingdom Creative Support Full timeJob SummaryWe are seeking a highly skilled and dedicated Supported Living Manager to join our team in Chorley. As a key member of our management team, you will be responsible for ensuring the excellent delivery and quality of life for our service users.You will have a strong understanding of community-based support services and the ability to work closely...
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IT Support Team Lead
1 week ago
Chorley, Lancashire, United Kingdom Netcentrix Full timeAbout the RoleWe are seeking an experienced IT Support Team Lead to join our Managed Service support desk. As the Service Manager, you will be responsible for leading and inspiring the team to deliver exceptional customer service, ensuring swift and effective resolution of technical issues while continuously driving improvements in our service processes.Key...
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Lead Service Coordinator
1 week ago
Chorley, Lancashire, United Kingdom Creative Support Full timeDeputy Manager Job Opportunity at Creative SupportCreative Support is a dynamic and caring organization that provides high-quality learning disability support services in Chorley and Wigan. We are currently seeking an accomplished Deputy Manager to join our team.Job Description:We are looking for a highly motivated and experienced individual to lead a team...
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Technical Support Team Lead
1 day ago
Chorley, Lancashire, United Kingdom Cegedim e-business UK Full timeJob OverviewWe are a leading EDI Technical Solutions Company based in state-of-the-art offices in Chorley, next to Buckshaw Parkway train station. As part of a wider European group, we seek an experienced Application Support Manager to lead, manage, and coach a team of technical support technicians.Key ResponsibilitiesLead and structure a team of 8 Support...
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Application Support Team Lead
6 days ago
Chorley, Lancashire, United Kingdom Cegedim e-business UK Full timeWe are seeking an experienced Application Support Team Lead to join our team at Cegedim e-business UK. Based in Chorley, our state-of-the-art offices are conveniently located near Buckshaw Parkway train station.This is a hands-on role that involves leading and managing a team of technical support specialists, structuring and defining the team, implementing...
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Technical Support Team Lead
1 day ago
Chorley, Lancashire, United Kingdom Cegedim e-business UK Full timeBased in the UK, Cegedim e-business UK is a leading EDI Technical Solutions Company looking to recruit an experienced Application Support Manager. This is a hands-on technical support management role where you will have the opportunity to structure and define the team as well as implement new processes, roll out the new ticketing system whilst still getting...
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Care Management Team Leader
1 week ago
Chorley, Lancashire, United Kingdom Creative Support Full timeJob Title: Deputy ManagerWe are seeking a dedicated and experienced Deputy Manager to join our team at Creative Support. As a key member of our management team, you will play a crucial role in maintaining the highest standards of care and support for individuals with learning disabilities.About the Role:The successful candidate will be responsible for...