Front Desk Coordinator

4 weeks ago


London, Greater London, United Kingdom Lucky Voice Full time
Receptionist Role Overview

Delivering Exceptional Guest Experiences

Lucky Voice is a leading provider of private room karaoke experiences, and we're seeking a skilled Receptionist to join our team. As a Receptionist, you'll be the first and last point of contact for our guests, setting the tone for an unforgettable night out.

We're looking for a proactive and passionate individual who can embody our company values and provide exceptional customer service. Your role will involve managing our booking systems, ensuring seamless guest experiences, and working collaboratively with our team to deliver phenomenal nights out.

Key Responsibilities

  • Manage bookings and guest interactions with a high level of professionalism and enthusiasm
  • Work closely with the team to deliver exceptional customer service and create memorable experiences
  • Be proactive in resolving any issues or concerns that may arise during guest interactions
  • Contribute to a positive and supportive team environment

What We Offer

  • 100% of Tronc (tips and service charge) goes directly to you
  • Pvt Healthcare and Employee Assistance Program
  • Free karaoke hire* for you and 4 friends
  • 20% Friends and Family discount on room hire*
  • 50% Discounted drinks and food for you and 4 friends
  • 30% Discount on merchandise and Karaoke Kits
  • Employee Rewards / Discount platform
  • Staff socials, monthly drinks, and two Christmas parties

At Lucky Voice, we're committed to creating a fun and supportive work environment that allows our team members to thrive. If you're passionate about delivering exceptional guest experiences and have a knack for building strong relationships, we'd love to hear from you.



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