Front Desk Coordinator
3 weeks ago
Front Desk Coordinator
At 5 Hertford Street, we are seeking a highly skilled Front Desk Coordinator to join our team. As a key member of our reception team, you will be responsible for providing exceptional customer service to our members and their guests.
Key Responsibilities:
- Welcoming members and their guests in a friendly and professional manner
- Ensuring a courteous and efficient service is given to all members
- Answering the telephone, taking bookings, and dealing with general enquiries
Requirements:
- Significant experience in a similar position is essential
- Experience of working in a busy restaurant is advantageous
Working Hours:
- The role requires flexibility to work 9-hour shifts across the operating hours of 7am and 3am
- Please note the working hours for this role are on a rota basis 5 days out of 6 from Monday - Saturday
Benefits:
- 33 days holiday per year (including bank holidays)
- Birthday day off
- Discounted gym membership with GymFlex
- Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist
- Private medical insurance with AXA
- Private dental insurance with Bupa
- Workplace nursery scheme
- Cycle to Work Scheme
- Employee Assistance Programme – Hospitality Action
- Access to a company doctor
- Eyecare & specs vouchers
- In-house industry training
- Sponsored social events
- Recommend a friend bonus of £750
- Staff Accommodation (subject to availability)
- Online retail discounts
- Free English Classes
- Freshly prepared meals whilst on duty
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