Front Desk Coordinator

3 weeks ago


London, Greater London, United Kingdom 5 Hertford Street Full time

Front Desk Coordinator

At 5 Hertford Street, we are seeking a highly skilled Front Desk Coordinator to join our team. As a key member of our reception team, you will be responsible for providing exceptional customer service to our members and their guests.

Key Responsibilities:

  • Welcoming members and their guests in a friendly and professional manner
  • Ensuring a courteous and efficient service is given to all members
  • Answering the telephone, taking bookings, and dealing with general enquiries

Requirements:

  • Significant experience in a similar position is essential
  • Experience of working in a busy restaurant is advantageous

Working Hours:

  • The role requires flexibility to work 9-hour shifts across the operating hours of 7am and 3am
  • Please note the working hours for this role are on a rota basis 5 days out of 6 from Monday - Saturday

Benefits:

  • 33 days holiday per year (including bank holidays)
  • Birthday day off
  • Discounted gym membership with GymFlex
  • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist
  • Private medical insurance with AXA
  • Private dental insurance with Bupa
  • Workplace nursery scheme
  • Cycle to Work Scheme
  • Employee Assistance Programme – Hospitality Action
  • Access to a company doctor
  • Eyecare & specs vouchers
  • In-house industry training
  • Sponsored social events
  • Recommend a friend bonus of £750
  • Staff Accommodation (subject to availability)
  • Online retail discounts
  • Free English Classes
  • Freshly prepared meals whilst on duty


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