Technical Service Desk Administrator
1 day ago
Belfast-based VANRATH is looking for a skilled Helpdesk Administrator to fill a key role in their Security Systems focused company. This permanent position comes with a salary range and excellent benefits.
Key ResponsibilitiesYour main tasks as a Helpdesk Administrator will be:
- Processing service requests using CASH software
- Ensuring efficient engineer deployment and accurate record-keeping
- Delivering outstanding customer support and assistance
- Collaborating with clients to schedule appointments and manage interactions
Successful candidates will have:
- At least 2 years' experience in a similar helpdesk environment
- Exceptional communication and analytical skills
- Proficiency in Microsoft Office, including basic Excel knowledge
The company offers a generous benefits package and opportunities for professional growth.
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