Technical Service Desk Administrator

1 day ago


Belfast, United Kingdom VANRATH Full time

Belfast-based VANRATH is looking for a skilled Helpdesk Administrator to fill a key role in their Security Systems focused company. This permanent position comes with a salary range and excellent benefits.

Key Responsibilities

Your main tasks as a Helpdesk Administrator will be:

  • Processing service requests using CASH software
  • Ensuring efficient engineer deployment and accurate record-keeping
  • Delivering outstanding customer support and assistance
  • Collaborating with clients to schedule appointments and manage interactions

Successful candidates will have:

  • At least 2 years' experience in a similar helpdesk environment
  • Exceptional communication and analytical skills
  • Proficiency in Microsoft Office, including basic Excel knowledge

The company offers a generous benefits package and opportunities for professional growth.



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