Customer Service Representative
4 weeks ago
We are seeking a highly motivated and customer-focused individual to join our dynamic smart metering exchange team as a Customer Service Advisor. As a key member of our team, you will be responsible for delivering exceptional customer service, scheduling smart meter appointments, and managing administrative tasks.
Key Responsibilities- Provide outstanding customer service via phone, ensuring a positive experience for our valued customers.
- Schedule smart meter appointments and manage administrative tasks, such as generating letters for customers.
- Work closely with various departments to find innovative solutions and meet customer needs.
- Manage a high-volume call centre environment, prioritizing tasks and meeting deadlines.
- Develop and maintain strong relationships with customers, colleagues, and stakeholders.
- A competitive annual salary of £23,400.
- A generous holiday allowance, increasing to 33 days with service.
- Company sick pay and enhanced maternity and paternity pay.
- A pension plan and membership to our HealthShield benefits programme.
- Access to a 24/7 Employee Assistance Plan Helpline and free on-site car parking with electric vehicle charging points.
- Opportunities for professional growth and progression within a market-leading company.
- A strong educational background (minimum GCSE level).
- Excellent telephone skills and proficiency in Microsoft Office.
- Ability to thrive in a fast-paced environment, with previous customer service experience (telephone-based or face-to-face).
- Call centre experience is a bonus.
- Outstanding communication and interpersonal skills.
- A team player who can also take the initiative and shine individually.
- Superb organisational and administrative skills.
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Customer Service Representative
1 week ago
Wigan, Wigan, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to deliver exceptional service and support to our customers at beBee Professionals in Wigan.Key Responsibilities:Engage with customers to provide service and support.Participate in all aspects of the operational workflow.Collaborate with team members to meet and exceed goals.Requirements:High school diploma or...
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Customer Service Representative
2 weeks ago
Wigan, Wigan, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Customer Service Representative to provide exceptional support to our customers. Key responsibilities include:Handling customer inquiries and resolving issues efficiently.Providing accurate product information and resolving queries.Collaborating with internal teams to ensure customer satisfaction.Managing customer orders and account...
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Customer Service Representative
2 weeks ago
Wigan, Wigan, United Kingdom beBee Professionals Full time £25,000 - £35,000beBee Professionals in Wigan is looking for a skilled Customer Service Representative to join our fast-paced team. As a key member of our operational team, you'll provide exceptional customer service, support, and contribute to our operational success.Key Responsibilities:Engage with customers, providing service and support.Participate in all aspects of the...
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Customer Service Representative
3 weeks ago
Wigan, Wigan, United Kingdom Enterprise Mobility Full timeCustomer Assistance RepresentativeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Assistance Representative to join our team at Enterprise Mobility. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our internal and external customers via phone, email, and in-person...
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Customer Service Representative
3 weeks ago
Wigan, Wigan, United Kingdom Enterprise Mobility Full timeCustomer Assistance RepresentativeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Assistance Representative to join our team at Enterprise Mobility. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our internal and external customers via phone, email, and in-person...
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Customer Service Representative
2 weeks ago
Wigan, Wigan, United Kingdom Wigan Council Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our housing service, you will be responsible for providing exceptional customer service to our tenants, leaseholders, and other stakeholders.Key ResponsibilitiesInvestigate and resolve service complaints in...
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Customer Service Representative
1 week ago
Wigan, Wigan, United Kingdom beBee Professionals Full time £20,000 - £30,000We are looking for a Customer Service Representative to provide excellent customer service and support the store's operations in Wigan, United Kingdom.Key Responsibilities:Assist customers with product selection and provide product knowledge and advice.Operate the cash register and handle transactions.Maintain the store's visual presentation and stock...
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Customer Service Representative
24 hours ago
Wigan, Wigan, United Kingdom Fitness First Full timeAbout The RoleWe are seeking a skilled Customer Service Representative to join our UK Contact Centre team. As a Membership Services Advisor, you will be responsible for delivering exceptional service to our members across the UK, responding to queries, complaints, or feedback, and using your excellent customer service skills to help them achieve their goals...
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Customer Service Representative
2 weeks ago
Wigan, Wigan, United Kingdom Tesco Full timeAbout the RoleWe are seeking a dedicated and passionate individual to join our team as a Customer Service Representative at Tesco. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide outstanding customer service,...
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Customer Service Representative
2 weeks ago
Wigan, Wigan, United Kingdom Wigan Council Full timeAbout the Role:We are seeking a highly skilled and enthusiastic Customer Service Representative to join our Be Well team at Wigan Council. As a key member of our team, you will provide exceptional customer service to our residents, promoting the benefits of our leisure facilities and services.Key Responsibilities:Act as the first point of contact for service...
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German Customer Service Representative
2 days ago
Wigan, Wigan, United Kingdom Euro London Appointments Full timeCustomer Service RepresentativeOur company is looking for a skilled Customer Service Representative to join our team. As a key member of our Customer Service Team, you will be responsible for providing high-quality customer service to our clients.Key Responsibilities- Deliver a high standard of service to all aspects of the business- Assist in customer order...
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Customer Service Representative
6 days ago
Wigan, Wigan, United Kingdom Fitness First Full timeAbout The RoleWe are seeking a skilled Customer Service Representative to join our UK Contact Centre team in Wigan. As a key member of our multi-skilled customer service team, you will be responsible for delivering exceptional service to our members and clubs through various communication channels, including inbound and outbound calls, social media, and...
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Customer Service Representative
2 weeks ago
Wigan, Wigan, United Kingdom Wigan Council Full timeAbout the Role:We are seeking a highly skilled and enthusiastic Customer Service Representative to join our Be Well team at Wigan Council. As a key member of our team, you will be responsible for providing exceptional customer service to our residents and visitors.Key Responsibilities:Act as the first point of contact for service users, providing a...
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Sales and Customer Service Representative
1 week ago
Wigan, Wigan, United Kingdom Amplifon Full timeSales and Customer Service RepresentativeWe are seeking a highly motivated Sales and Customer Service Representative to join our team at Amplifon. As a Sales and Customer Service Representative, you will be responsible for managing the diary to the highest standards, ensuring the perfect mix of sales & service appointments for both new and existing...
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German Customer Service Representative
3 weeks ago
Wigan, Wigan, United Kingdom Euro London Full timeCustomer Service Team Representative GermanWe are seeking a highly skilled and fluent German speaker to join our Customer Service Team as a Customer Service Team Representative German. As a key member of our team, you will be responsible for delivering exceptional customer service to our clients, ensuring their needs are met and exceeded.Key...
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German Customer Service Representative
3 weeks ago
Wigan, Wigan, United Kingdom Euro London Full timeCustomer Service Team Representative GermanWe are seeking a highly skilled and fluent German speaker to join our Customer Service Team as a Customer Service Team Representative German. As a key member of our team, you will be responsible for delivering exceptional customer service to our clients, ensuring their needs are met and exceeded.Key...
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Customer Service Representative
1 week ago
Wigan, Wigan, United Kingdom IRIS Software Group Full timeAre you passionate about delivering exceptional customer service? IRIS Software Group is seeking dedicated individuals to support our customers, resolve queries, and ensure their satisfaction with our products and services.Key Responsibilities:Respond to incoming customer cases, providing support and guidance on our productsLog and manage tickets in our CRM...
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Customer Service Representative
1 week ago
Wigan, Wigan, United Kingdom IRIS Software Group Full timeAre you passionate about delivering exceptional customer service? IRIS Software Group is seeking dedicated individuals to support our customers, resolve queries, and ensure their satisfaction with our products and services.Key Responsibilities:Respond to incoming customer cases, providing support and guidance on our productsLog and manage tickets in our CRM...
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Customer Service Representative
3 days ago
Wigan, Wigan, United Kingdom Tesco Full timeAbout the roleKey Responsibilities As a valued member of our team, you will be responsible for delivering exceptional customer service and creating a positive shopping experience for our customers. You will be equipped with the knowledge and skills to provide tailored solutions to meet the needs of our customers, ensuring they leave the store feeling...
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Customer Service Representative
6 days ago
Wigan, Wigan, United Kingdom IRIS Software Group Full timeAre you passionate about delivering exceptional customer service in a fast-paced environment? IRIS Software Group is seeking dedicated individuals to support our customers, resolve queries, and ensure their satisfaction with our products and services.Key Responsibilities:Respond to incoming customer cases, providing support and guidance on our productsLog...