Customer Service Representative

3 days ago


Wigan, Wigan, United Kingdom Tesco Full time
About the role

Key Responsibilities
As a valued member of our team, you will be responsible for delivering exceptional customer service and creating a positive shopping experience for our customers. You will be equipped with the knowledge and skills to provide tailored solutions to meet the needs of our customers, ensuring they leave the store feeling satisfied and valued.

Your Key Tasks
  1. Building strong relationships with customers and responding to their needs in a timely and professional manner.
  2. Providing excellent product knowledge and making recommendations to customers to enhance their shopping experience.
  3. Working collaboratively with colleagues to achieve sales targets and drive business growth.
  4. Maintaining a clean and safe working environment, adhering to health and safety guidelines and company policies.


What we Offer
At Tesco, we value and reward our colleagues for their hard work and dedication. As a customer service representative, you can expect to receive a competitive rate of pay, starting from £12.02 an hour, as well as opportunities for career progression and professional development. You will also be entitled to a range of benefits, including holiday pay, flexible working, and access to our colleague networks.

About us
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. We strive to create a positive and inclusive environment for our colleagues, where everyone feels valued and empowered to make a difference.

How to Apply
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you. Please submit your application, including your CV and a cover letter, to our online portal. We look forward to receiving your application and discussing this exciting opportunity with you further.

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