German Customer Service Representative

5 days ago

Wigan, Wigan, United Kingdom Euro London Full time
Customer Service Team Representative German

We are seeking a highly skilled and fluent German speaker to join our Customer Service Team as a Customer Service Team Representative German. As a key member of our team, you will be responsible for delivering exceptional customer service to our clients, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Provide high-quality customer service to clients via phone, email, and chat
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work closely with internal teams to ensure seamless customer experience
  • Develop and maintain knowledge of our products and services to provide accurate information to customers
  • Meet or exceed customer satisfaction targets and key performance indicators

Requirements:

  • Fluent German and English language skills, both spoken and written
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Previous experience in customer service or a related field

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

About Us:

Euro London Appointments is a leading language consultancy specializing in recruitment and training services. We are committed to providing exceptional customer service and supporting our clients in achieving their goals.

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