Customer Experience Team Leader

3 days ago


Swindon, Swindon, United Kingdom Sainsbury's Supermarkets Ltd Full time
About the Role

We are seeking a highly motivated and experienced Customer Experience Team Leader to join our team at Sainsbury's Supermarkets Ltd. As a key member of our leadership team, you will be responsible for leading a team of managers and driving customer satisfaction across our stores.

Key Responsibilities
  • Lead and motivate a team of managers to deliver exceptional customer service and drive sales growth.
  • Develop and implement strategies to improve customer experience and satisfaction.
  • Collaborate with store managers and other leaders to achieve business objectives.
  • Coach and develop team members to enhance their skills and performance.
  • Monitor and analyze customer feedback and sales data to inform business decisions.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A dynamic and supportive work environment.
  • Discounts on Sainsbury's products and services.
  • Access to training and development programs.
About Us

Sainsbury's Supermarkets Ltd is a leading retailer with a strong commitment to customer satisfaction and employee development. We offer a range of benefits and opportunities for growth and development.



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