Restaurant Team Leader
2 months ago
Restaurant Team Leader Job Description
About the Role
We are seeking a highly skilled and experienced Restaurant Team Leader to join our team at Whitbread. As a Restaurant Team Leader, you will be responsible for leading a team of Restaurant Supervisors and ensuring that our customers receive an exceptional dining experience.
Key Responsibilities
- Lead and manage a team of Restaurant Supervisors to deliver excellent customer service and achieve sales targets.
- Develop and implement effective training programs to enhance the skills and knowledge of your team.
- Monitor and control labor costs, inventory, and other operational expenses to ensure profitability.
- Collaborate with the kitchen team to ensure seamless service and high-quality food presentation.
- Manage customer complaints and feedback to ensure a positive dining experience.
What You'll Need
- Proven experience as a Restaurant Team Leader or similar role in a fast-paced hospitality environment.
- Excellent leadership and communication skills, with the ability to motivate and inspire a team.
- Strong knowledge of food safety and hygiene practices, with the ability to maintain a clean and safe working environment.
- Ability to work effectively under pressure, with a focus on delivering exceptional customer service.
- Basic math skills and attention to detail, with the ability to manage cash and credit transactions.
What We Offer
- A competitive salary and benefits package, including a Whitbread Benefits card.
- Opportunities for career advancement and professional development within a leading hospitality company.
- A fun and dynamic work environment, with a focus on teamwork and collaboration.
- Access to training and development programs to enhance your skills and knowledge.
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