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Team Leader

2 months ago

Swindon, Swindon, United Kingdom John Lewis Partnership Full time
Job Summary: Are you a seasoned leader with a passion for driving team performance and delivering exceptional customer service? Do you have a proven track record of motivating and guiding teams to achieve high standards and excellent results? If so, our Team Manager role at the John Lewis Partnership may be the ideal opportunity for you.

About the Role:

  • Job Title: Team Manager
  • Location: Various stores across the UK
  • Job Type: Permanent
  • Hours: 37.5 hours per week, including twilight shifts and every other weekend

Key Responsibilities:

  • Lead and motivate a team of Partners to deliver exceptional customer service and achieve high standards of performance
  • Drive sales and profit growth through effective commercial skills and strategic decision-making
  • Ensure consistently high levels of availability and merchandising, as well as delivering an efficient, legal, and secure store operation
  • Empower Partners to act with authority and accountability, while cultivating a supportive culture of care, belonging, pace, and productivity
  • Take on the responsibility of Duty Manager and Deputy Head of Branch as required

Requirements:

  • Proven experience of leading a team in a fast-paced, customer-focused environment
  • Strong leadership and team working skills, with the ability to motivate and guide teams to achieve high standards
  • Excellent commercial skills, with the ability to drive sales and profit growth
  • Ability to work flexibly, including twilight shifts and every other weekend

About Us:

The John Lewis Partnership is a unique and progressive company that values its Partners (employees) and customers equally. We are committed to delivering exceptional customer service and achieving high standards of performance, while also providing a supportive and inclusive work environment for our Partners. If you share our values and are passionate about delivering exceptional results, we would love to hear from you.