Team Leader

2 months ago

Swindon, Swindon, United Kingdom John Lewis Partnership Full time
Job Summary:

Are you a motivated and experienced leader looking to take on a new challenge? Do you have a passion for delivering exceptional customer service and driving business results? We are seeking a skilled Team Manager to join our team at the John Lewis Partnership.

Key Responsibilities:
  • Lead and manage a team of Partners to deliver outstanding customer service and achieve business objectives.
  • Develop and implement effective strategies to drive sales growth, improve customer satisfaction, and enhance operational efficiency.
  • Collaborate with other departments to ensure seamless communication and coordination.
  • Monitor and analyze key performance indicators to inform business decisions and drive continuous improvement.
  • Provide coaching, training, and development opportunities to Partners to enhance their skills and knowledge.
Requirements:
  • Proven experience in a leadership or management role, preferably in a retail or customer-facing environment.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work effectively in a fast-paced environment and prioritize tasks to meet deadlines.
  • Strong analytical and strategic thinking skills, with the ability to interpret data and make informed decisions.
  • Passion for delivering exceptional customer service and driving business results.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A collaborative and supportive work environment.
  • Access to training and development programs to enhance your skills and knowledge.
About Us:

The John Lewis Partnership is a leading retailer with a rich history of innovation and customer service excellence. We are committed to creating a positive and inclusive work environment that values diversity and promotes equality.

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