German Speaking Customer Service Advisor

3 weeks ago


London, Greater London, United Kingdom Language Matters Full time

A well-established international company is looking for a German-speaking customer service professional.

About the Role

This is a remote-based position, allowing you to work from anywhere in the UK. As a German-speaking customer service representative, you will be responsible for delivering exceptional customer service across the German market for fashion brands.

Key Responsibilities
  • Provide top-notch customer service via phone, email, and chats in German
  • Maintain accurate records of orders and accounts
  • Handle returns, refunds, and exchanges
  • Stay up-to-date with new products and provide expert guidance to customers
  • Collaborate closely with the management team

Requirements

  • Fluency in German and English, both written and spoken
  • Previous experience in customer service or retail
  • Confident, outgoing, and excellent communication skills

This is an exciting opportunity for a skilled German-speaking customer service professional who is eager to develop their skills in a dynamic company.



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