German Speaking Customer Service Advisor
3 weeks ago
A well-established international company is looking for a German-speaking customer service professional.
About the RoleThis is a remote-based position, allowing you to work from anywhere in the UK. As a German-speaking customer service representative, you will be responsible for delivering exceptional customer service across the German market for fashion brands.
Key Responsibilities- Provide top-notch customer service via phone, email, and chats in German
- Maintain accurate records of orders and accounts
- Handle returns, refunds, and exchanges
- Stay up-to-date with new products and provide expert guidance to customers
- Collaborate closely with the management team
Requirements
- Fluency in German and English, both written and spoken
- Previous experience in customer service or retail
- Confident, outgoing, and excellent communication skills
This is an exciting opportunity for a skilled German-speaking customer service professional who is eager to develop their skills in a dynamic company.
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