German Speaking Patient Care Advisor
3 weeks ago
We are seeking a highly skilled and compassionate German-speaking Patient Care Advisor to join our team at ZAVA. As a key member of our Patient Care Team, you will be responsible for providing exceptional patient care to our patients across Europe.
Key Responsibilities:
- Providing patient care to our patients through written and verbal communication
- Assisting with medical administration, including communication with healthcare professionals and administrative tasks
- Managing complaints and incidents, ensuring they are recorded and escalated accordingly
- Working collaboratively with the Patient Care Team to ensure all patients receive the highest levels of care
Requirements:
- Experience in remote-customer support, contact centre, or customer-facing positions
- Proven IT skills
- German speaking skills (C1)
What We Offer:
- 25 days holiday + bank holidays + Birthday day off
- Healthcare cash back plan through SimplyHealth
- Access to SimplyHealth advice, counseling, and corporate discounts
- Discount on all services on the ZAVA website
- Remote flexible working
- Macbook Pro
- Dog-friendly office
About ZAVA:
ZAVA is a digital healthcare platform that provides patients with healthcare that suits their needs and schedules. We are committed to delivering a safe and efficient digital healthcare service, and we are looking for talented individuals to join our team.
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