German Speaking Customer Service Representative
4 weeks ago
Job Title: German Speaking Customer Service Representative
Job Summary: We are seeking a highly skilled German speaking customer service representative to join our team at French Selection UK. As a key member of our sales support team, you will be responsible for delivering exceptional support to our clients in both the UK and Europe.
Main Responsibilities:
- To deliver exceptional support to the Sales team and act as the primary point of contact for clients in both the UK and Europe.
- To support the sales team and collaborate with them to ensure accurate order processing and meeting customer requirements.
- To schedule meetings between our dedicated sales representatives and clients.
- To handle the administration and confirmation of sales orders in both English and German.
- To directly engage with customers through email and phone to address inquiries and concerns.
- To support and facilitate the success of a German and UK-based Sales Representative and all the orders and quotes from their valued customers.
- To coordinate the logistics of collections and deliveries by collaborating with freight agents and warehouse staff.
- To manage credit control for customers based in Germany.
- To attend the trade shows in the UK and Europe, to meet with clients and offer product support.
Requirements:
- Fluent German (spoken and written)
- Experience in sales administration or customer service would be beneficial
- Computer literate
- A good team player
- Excellent organizational and prioritization skills are required
- Excellent attention to detail is essential
Salary: Up to £30,000 per annum
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German Speaking Customer Service Representative
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