German Speaking Customer Service Representative

4 weeks ago


London, Greater London, United Kingdom French Selection UK Full time £30,000

Job Title: German Speaking Customer Service Representative

Job Summary: We are seeking a highly skilled German speaking customer service representative to join our team at French Selection UK. As a key member of our sales support team, you will be responsible for delivering exceptional support to our clients in both the UK and Europe.

Main Responsibilities:

  • To deliver exceptional support to the Sales team and act as the primary point of contact for clients in both the UK and Europe.
  • To support the sales team and collaborate with them to ensure accurate order processing and meeting customer requirements.
  • To schedule meetings between our dedicated sales representatives and clients.
  • To handle the administration and confirmation of sales orders in both English and German.
  • To directly engage with customers through email and phone to address inquiries and concerns.
  • To support and facilitate the success of a German and UK-based Sales Representative and all the orders and quotes from their valued customers.
  • To coordinate the logistics of collections and deliveries by collaborating with freight agents and warehouse staff.
  • To manage credit control for customers based in Germany.
  • To attend the trade shows in the UK and Europe, to meet with clients and offer product support.

Requirements:

  • Fluent German (spoken and written)
  • Experience in sales administration or customer service would be beneficial
  • Computer literate
  • A good team player
  • Excellent organizational and prioritization skills are required
  • Excellent attention to detail is essential

Salary: Up to £30,000 per annum



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